Security Manager, NA

Vantage is committed to being a workplace of inclusion, equity, respect and acceptance. We celebrate diversity and intentionally seek out opportunities to learn from one another's experience.

Vantage Data Centers powers, cools, protects and connects the technology of the world's well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.

About Vantage Data Centers

Vantage Data Centers powers, cools, protects, and connects the technology of the world's well-known hyperscalers, cloud providers and large enterprises. Developing and operating across 19 markets in North America, EMEA and APAC, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands. Vantage's business is growing exponentially, through a combination of greenfield market expansion and acquisitions.

Security Department

The Security Department for Vantage Data Centers is very hands on. In most cases, we specify, purchase, configure and maintain all networking and server hardware. We also work closely with partner VARs to learn about the latest technology changes so that we can make informed purchase decisions. We are always looking for ways to strike the best balance between technology, performance, and cost. Vantage Security Department also participates in partnering with our technical and design teams. If you like getting your hands dirty and helping to build and maintain Security infrastructure in a modern data center, then come work at Vantage. We're expanding with many new builds!

Position Overview

This role is based onsite in San Antonio, TX (5 days a week).

The Security team is looking for a forward-thinking, results-oriented, innovative Security Manager with the ability to execute and oversee data center (DC) security operations and programs. As the Security Manager, you will be expected to create and verify compliance with security procedures, training, standards, and policies, while optimizing the effectiveness and efficiency of physical security at our facilities. You will champion new initiatives for the security team and oversee planning processes and delegations across multiple business partner teams. You will contribute and help drive the development of long-term corporate strategy and goals. You will partner with the Design and Engineering Team, Site Operations, and Construction Managers.

Essential Job Functions

Vendor Management and Maintenance:

• Manage and coordinate vendor service calls and preventative maintenance inspections.

Training and Procedures:

• Train personnel in physical security procedures and the use of physical security equipment.
• Prepare, maintain, and update physical security policies & procedures, physical security system drawings, or related documentation.
• Onboard and orient all new security hires.

Security Enforcement and Visitor Management:

• Enforce safety regulations at the facility.
• Direct, inform, and escort visitors, customers, and suppliers.
• Maintain order and prevent undue unrest, offense, or theft of property.
• Control access and enforce the facility's internal and outdoor traffic regulations for staff, visitors, users, and suppliers, as well as all applicable regulations.

Monitoring and Reporting:

• Make periodic rounds (physical and camera) to detect any anomalies.
• Schedule regular patrols, assign tags at required areas, run reports, and become familiar with all features of the reporting tool and software provided by 3rd party security services.
• Manage weekly/monthly 3rd party security invoices and hours.
• Generate reports as needed for VDC Audits and as required by customers.

Security Systems Management:

• Create and modify panel configurations, door contacts/inputs, clearance levels, etc.
• Conduct physical security audits to identify potential vulnerabilities in existing physical security systems.
• Create, manage, and maintain access levels for all Vantage data centers.
• Retrieve video footage as requested or required for legal, law enforcement, or operational review.
• Hands-on troubleshooting and repair as needed.

Collaboration and Coordination:

• Collaborate with other departments during system design, implementation, and commissioning of new VDC buildings to ensure projects are completed per VDC standards, safety is maintained, and all timelines are met.
• Help lead the setup of overall security at new sites and teams.

Conflict Resolution and Multitasking:

• Resolve conflicts and issues that arise on-site and find feasible solutions.
• Organize meetings, present on Microsoft Teams to other teams, and manage the site itself.

Technical Support and Spare Parts Management:

• Provide technical support to end users and field labor when applicable.
• Update and maintain spare parts using a tracking sheet.
• Use solid troubleshooting skills to isolate and fix problems in malfunctioning equipment or software.

Additional Duties:

• Handle additional duties as assigned by Management.

Job Requirements

Experience:

• Minimum of 5 years of experience in security management, preferably in a data center or critical infrastructure environment.
• Experience with heavy construction and managing security in dynamic environments.
• Experience with Genetec or other ACS tools

Skills:

• Strong organizational and time management skills.
• Excellent communication and presentation abilities.
• Proficiency with security reporting tools and software.
• Solid troubleshooting skills for equipment or software issues.
• Ability to develop and maintain security policies, procedures, and documentation.
• Detail-oriented and capable of managing multiple tasks simultaneously.
• Initiative-driven with a focus on achieving results.
• Team player with strong interpersonal skills.
• Commitment to maintaining high standards of security and safety.
• Travel required is expected to be up to 5% but may increase over time as the business evolves.

Physical Demands and Special Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects; reach with hands and arms; climb stairs; balance; stoop or kneel; talk and hear. The employee must occasionally lift and/or move up to 25 pounds.

Additional Details

This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits.

Compensation for the role will depend on a number of factors, including your qualifications, skills, competencies, and experience and may fall outside of the range shown.

#LI-Onsite #LI-MW2

We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other's strengths and respecting each other's weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.

Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.

Don't meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values.

Vantage Data Centers is an Equal Opportunity Employer

Vantage Data Centers does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage Data Centers.

We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other's strengths and respecting each other's weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.

Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.

Don't meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values.

Vantage Data Centers is an Equal Opportunity Employer

Vantage Data Centers does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage Data Centers.