Administrative Assistant Sr - Medical Education, MCW CSG Shared Administrative Services Team

Position Description:

As an Administrative Assistant Sr. in Department of Pediatrics you will perform routine and advanced administrative duties requiring considerable skill and in-depth knowledge of organizational policies and procedures, under general direction.

Primary Functions

1. Anticipate and initiate action regarding administrative functions
2. Prepare and compose correspondence, reports, memoranda, and other documents using basic and more advanced functions of computer applications and software packages.
3. Provide administrative support to the four pillars (CCC, Fellowship, Residency, and Simulation) and division leadership.
4. Answer and relay telephone calls, resolve routine inquiries, take and effectively relay appropriate messages.
5. Schedule and prepare for meetings; gather necessary information, create agendas and Power Points, set up Teams, Zoom and/or other virtual meeting software; attend meetings to take and disseminate meeting minutes
6. Coordinate and maintain calendar of events, appointments, meetings, and travel itineraries for assigned staff.
7. Assist in the planning and facilitation of events within the four pillars
8. Maintain operation of office equipment such as changing toner and order and track office supplies.
9. Process payment requests, requisitions, and invoices
10. Greet and direct visitors providing factual information
11. Maintain records and file system to effectively manage information following regulatory guidelines.
12. Provide back-up support for other administrative staff when needed.
13. Respond to various situations in the work of the division or department.
14. Perform other duties as assigned.

Knowledge - Skills - Abilities

Clerical - Apply principles of administrative procedures and systems including word processing, managing files and records, and completing forms

Customer Service - Knowledge of principles for creating positive customer experiences

Time Management - Skilled managing time in order to ensure work is completed in a timely manner

Communication - Effectively and clearly exchange information in written or verbal form

Computers - Knowledge of basic word processing and other office applications

Event Planning - Apply organizational and relational skills to plan and facilitate events

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Preferred Schedule:



M-F 8-5

Position Requirements:

Appropriate experience may be substituted on equivalent basis

Minimum Required Education: High school diploma

Minimum Required Experience: 5 years of experience

Preferred Education: Associate's Degree

Preferred Experience: Experience in academic medical center

Why MCW?

• Outstanding Healthcare Coverage, including but not limited to Health, Vision, and Dental. Along with Flexible Spending options
• 403B Retirement Package
• Competitive Vacation and Paid Holidays offered
• Tuition Reimbursement
• Paid Parental Leave
• Pet Insurance
• On campus Fitness Facility, offering onsite classes.
• Additional discounted rates on items such as: Select cell phone plans, local fitness facilities, Milwaukee recreation and entertainment etc.

For a full list of positions see: www.mcw.edu/careers

For a brief overview of our benefits see: https://www.mcw.edu/departments/human-resources/benefits

At MCW all of our endeavors, from our internal operations to our interactions with our partners, are driven by our shared organizational values: Caring - Collaborative - Curiosity - Inclusive - Integrity - Respect. We are committed to fostering an inclusive environment that values diversity in backgrounds, experiences, and perspectives through merit-based processes and in alignment with all applicable laws. We believe that embracing human differences is critical to realize our vision of a healthier world, and we recognize that a healthy and thriving community starts from within. Our values define who we are, what we stand for and how we conduct ourselves at MCW. If you believe in embracing individuality and working together according to these principles to improve health for all, then MCW is the place for you.

MCW as an Equal Opportunity Employer and Commitment to Non-Discrimination


The Medical College of Wisconsin (MCW) is an Equal Opportunity Employer. We are committed to fostering a diverse community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual's race, color, national origin, religion, age, disability, sex, gender identity/expression, sexual orientation, marital status, pregnancy, predisposing genetic characteristic, or military status. Employees, students, applicants or other members of the MCW community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely or retaliated against based upon a protected characteristic.

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