Front Desk Clerk-Commons

Job Posting: Front Desk Clerk
Location: National Church Residences - Supportive Housing

National Church Residences is seeking a responsible, detail-oriented Front Desk Clerk to join our team in Supportive Housing. The ideal candidate will play a vital role in ensuring the safety and security of our building and its residents by adhering to building policies, procedures, and safety protocols.

You will:

• Monitor traffic through the lobby and ensure all guests check in and out, showing proper identification while following building rules.
• Accept and account for rental payments.
• Stay alert at all times and log occurrences during shifts.
• Follow all procedures in the desk manual.
• Sort and distribute mail in a timely manner.
• Conduct periodic inspections of common areas and report any hazardous conditions.
• Report emergency situations and safety hazards to management, following all safety precautions.
• Maintain a professional appearance and clean lobby area.
• Enter maintenance requests and follow up on emergency requests.

You have:

• Minimum 1 year of relevant work experience.
• High School Degree or GED required.
• Strong customer service skills and attention to detail.
• Ability to work in a team and independently with minimal supervision.
• Excellent communication skills (both oral and written).
• Basic math and organizational skills.
• Conflict mediation and resolution abilities.
• Understanding of low-income or homeless populations and their specific needs.
• Knowledge of crisis prevention and intervention techniques.

In return, National Church Residences offers an excellent total reward package that includes:

Medical Insurance, Dental, Vision, Paid Time Off (PTO) and Paid Holidays, and Retirement Plan including pre-tax contribution with 100% match up to 5% of your pay.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.