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HR Service Coordinator

University of the Pacific

United States, California, Stockton

3601 Pacific Avenue (Show on map)

Mar 01, 2025

Posting Details

Position Information

Job Title	HR Service Coordinator
Union Level
Department	Human Resources
Campus	Stockton
Posting Number	201303941P
Full or Part Time	Full Time
Number of Months	12
Work Schedule	Work is performed during standard hours; additional hours may be required to meet business needs or deadlines.
Position End Date
Open Date	02/28/2025
Close Date
Open Until Filled	Yes
Special Instructions to Applicants	This position is not eligible for Visa sponsorship now or in the future. For Applicants Seeking Job Opportunities within the University Internal: Internal applicants will be considered within the first five (5) business days of the posting period. External: External applicants will be considered on the sixth (6) business day of the posting period.

Position Summary Information

Primary Purpose	The HR Service Coordinator is responsible for ensuring the smooth operation of HR services by managing front desk operations, administrative tasks, and service delivery. This role serves as the first point of contact for employees, students, and external stakeholders, providing excellent customer service and administrative support to the HR team.
Essential Functions	Oversee daily front desk operations, including but not limited to, I-9 verification, unemployment and employment verifications, Federal Work-Study (FWS) audits, and OnBase document management. Manage and respond to all HR-related emails and phone inquiries in a timely and professional manner. Manage, maintain, and develop HR websites such as MyPacific portal and HR external site, ensuring accurate and updated HR-related information for employees and students. Provide administrative support to the CPO and HR leadership team in budget planning and administration including ProCard reconciliation. Provide general office support, including coordinating office supplies, setup, and maintenance requests. Assist with EPAF (Electronic Personnel Action Form) processing and support to ensure accurate employee records and payroll actions. Supervise and provide guidance to HR student workers, ensuring a positive and productive work environment. Monitor and ensure building safety by following workplace safety procedures and coordinating safety-related requests. Support service delivery by maintaining efficient HR processes, enhancing employee experiences, and improving response times. University of the Pacific recognizes that diversity, equity, and inclusion is foundational to the success of our valued students and employees. We prioritize policy and decision-making that demonstrates awareness of, and responsiveness to, the ways socio-cultural forces related to race, gender, ability, sexuality, socio-economic status, etc. impede or propel students, faculty, and staff.
Minimum Qualifications	Education: Bachelor's degree in Business Administration, Human Resources, or a related field OR equivalent (i.e. Two (2) years of full-time experience in the same/similar position is equal to one (1) year of completed post-high school education coursework). Skills: Two (2) years of experience with budget management. Two (2) years of experience with I-9 verification, employment verification, and related compliance requirements. Two (2) years of experience in an administrative or customer service role, preferably within HR. Two (2) years of experience managing front desk operations or working in a fast-paced, service-oriented environment.
Preferred Qualifications	Strong organizational and multitasking skills with attention to detail. Proficiency in Microsoft Office Suite, HRIS systems, and document management platforms. Excellent communication and interpersonal skills to interact with employees, students, and external agencies. Experience with Federal Work-Study (FWS) audits. Ability to maintain confidentiality and handle sensitive information with discretion. Experience and sensitivity in working with people of diverse backgrounds and cultures. Demonstrated experience in advancing social justice, equity, and inclusion in a university setting. Ability to engage and integrate culturally responsive practices and knowledge in their work.
Physical Requirements	The physical demands described here are representative but not definitive of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requires extended periods of sitting and repetitive hand/wrist motion while using a computer keyboard and phone. Occasional standing, walking, climbing stairs, bending, stooping, and reaching. Occasional lifting up to 25 pounds. Work Environment/Work Week/Travel: Work is performed during standard hours; additional hours may be required to meet business needs or deadlines.
Hiring Range	$26.63 - 33.00 per hour depending on experience. We consider factors such as, but not limited to, scope and responsibilities of the position, candidate's qualifications, internal equity, as well as market and organizational considerations when extending a
Background Check Statement	All applicants who receive a conditional offer of employment are required to execute a release and authorization for a background screening. AB 810 Misconduct Disclosure Requirement: University of the Pacific complies with California Assembly Bill 810, requiring candidates accepting conditional job offers to disclose any final administrative or judicial findings, ongoing proceedings, allegations, resignations under investigation, or appeals related to sexual harassment or misconduct within the past seven years.
AA/EEO Policy Statement	University of the Pacific is an affirmative action and equal opportunity employer dedicated to workforce diversity. In compliance with applicable law and its own policy, Pacific is committed to recruiting and retaining a diverse faculty and staff and does not discriminate in its hiring of faculty and staff, or in the provision of its employment benefits to its faculty and staff on the basis of race, color, religion, national origin, ancestry, age, genetic information, sex/gender, marital status, military and veteran status, sexual orientation, medical condition, pregnancy, gender identity, gender expression, or mental or physical disability.