Senior D365 CE Solutions Developer

The Opportunity

As a Senior D365 CE Solutions Developer specializing in Microsoft Dynamics 365 Customer Engagement (CE) you will design, develop, and deploy solutions on the Dynamics 365 CE platform. This person will have a passion to drive adoption and value by understanding sales workflows and pain points. This role partners with the Sales Operations and Business Applications departments to lead delivery of high-quality solutions aligning to business needs and technology best practices.

What You'll Do

• Lead the design and architecture of D365 apps (Sales, Customer Insights), ensuring alignment with business needs and scalability. Future growth includes expanding into additional D365 CE apps (i.e. Customer Service).
• Translate sales process challenges into CRM solutions.
• Utilize Azure DevOps and Software Development Lifecycles (SDLC), including development, automation, testing, configuration, and release management.
• Perform advanced customizations in D365, leveraging Power Platform (Power Automate, Power Apps), Azure Functions, and Dataverse for workflows and plug-ins to extend CRM functionality.
• Support the integration of D365 with other enterprise systems (e.g., D365 F&O, Customer Insights) via Azure services, APIs, and connectors.
• Analyze and optimize system performance, improving query efficiency and database integrity.
• Design and execute data migration strategies, ensuring accuracy and compliance.
• Provide guidance for governance practices relating to the security, integrity, and compliance of D365 solutions.
• Act as the subject matter expert for diagnosing and resolving D365 Sales technical and functional issues.
• May mentor team members and provide CRM training to improve system proficiency.
• Create and maintain technical documentation, including architecture diagrams and solution designs..

• Collaborate with stakeholders and work closely with partners in the Sales Operations department to define enhancement priorities aligned with business objectives and processes
• Build relationships with external vendors who will work closely to help build and maintain Ulteig's Business applications on an as needed basis
• May occasionally provide guidance to or develop solutions for other platforms

Disclaimer: The preceding description is not designed to be a complete list of all duties and responsibilities required of this position.

What We Expect from You

• Bachelor's degree in Software Engineering, Computer Science, or related field
• Passion to understand sales workflows and pain points to create CRM solutions that drive adoption and value.
• Ability to write custom scripts and leverage JavaScript libraries (e.g., jQuery) to enhance the CRM experience.
• 8+ years working with CRM solutions, including at least 5 years with Dynamics 365 Sales (CRM). Preference with experience in D365 Customer Insights and Customer Experience modules.
• Preferred experience with aec360 industry-specific D365 customizations or within the professional services sector.
• Proficient in Dynamics 365 modules, Power Platform, Power Automate, Power BI, and Azure services.
• Strong knowledge of C#, .NET, JavaScript, TypeScript, Power Platform, and SQL.
• Experience with reporting architecture using Power BI.
• Proven experience in implementing and customizing Dynamics 365 Customer Engagement solutions, including Sales, Marketing, and Customer Service modules.
• Proficiency in Dynamics 365's built-in customization tools, including workflows, business process flows, and model-driven apps.
• Familiarity with integration tools like Logic Apps, Azure Data Factory, Azure Service Bus, or third-party APIs.
• Knowledge of D365 Copilot for Sales AI and automation to enhance seller productivity
• Solid understanding of security, compliance, and governance in CRM implementations.
• Experience working in Agile and DevOps environments, including CI/CD pipelines for CRM projects.
• Demonstrated ability to debug applications in various software languages
• Self-motivated and capable of completing tasks independently or in a team environment
• Strong written and oral communication skills
• Excellent problem-solving and analytical skills

As you consider applying for a position at Ulteig, we encourage you to think outside the box - because we do! You might not meet 100% of the skills listed in a description, but we are committed to hiring people with exceptional talent, ability and potential, and then creating an environment where they can become the best versions of themselves. We don't want to miss out on the possibility of speaking with the next outstanding Ulteig team member, so please apply if you think this role is a great match for your unique skills and strengths. And, yes, relevant military experience is absolutely considered for transitioning service members.

What You Can Expect from Ulteig

Ulteig is a purpose driven organization that has built a culture focused on people - both our clients and our employees -for over 80 years. Working at Ulteig is more than a job, opening opportunities to make an impact by creating and solving for a sustainable future. We recognize our success relies heavily on the dedication and focus of our workforce; this is why we make investing in our employees a top priority. We prioritize flexibility and staying connected to meet your needs and help you achieve your goals. We value your unique perspective, respect your individuality and celebrate your contributions. At Ulteig, we take our own success and the success of our clients personally.

We offer our team members:

• Flexible Workplace
• Employee Ownership
• Competitive Pay
• Comprehensive Benefits Package
• Collaborative Environment
• Innovative Culture

Our vision is to be the most trusted partners transforming our world's critical infrastructure. Ulteig connects people and resources to develop compelling, integrated solutions across multiple Lifeline Sectors, including Power, Renewables, Transportation and Water. Ulteig is a trusted partner in engineering North America's essential infrastructure and leverages its expertise with a wide range of public and private clients.

At Ulteig, we care deeply about our team, listening to their needs and ensuring they have the tools necessary to be productive whether they choose to work remotely, hybrid or in office. Regardless of where you work, you are empowered to build a workday that best suits your strengths. We strive to ensure a balance and separation between home and work life. We support a flexible working schedule so employees are able to focus on what's important to them.

If you would like to be a part of a company that empowers their employees, apply today!

Ulteig is a Drug-Free Workplace

ACHIEVE | GROW | COLLABORATE

Additional Opportunity Details:
Target Base Compensation Range for this role is $125,400 - $169,600
* Factors that may be used to determine your actual salary include your job-specific skills, education, training, job location, number of years of experience related to this role and comparison to other employees already in this role

This position will be posted for a minimum of 3 days and will continue to be posted for an average of 60 days until a qualified applicant is selected or the position has been canceled.

Notice to Recruiters and Staffing Agencies: to protect the interests of all parties, Ulteig Engineers, Inc., will not accept unsolicited resumes from any source other than directly from a candidate or an approved vendor that has a written and signed agreement in place with Ulteig. Please do not contact or forward resumes to our company employees or locations. Any unsolicited resumes will be considered Ulteig property. Ulteig is not responsible for any charges or fees related to unsolicited resumes.