FIU Analyst (Remote)

As a leading regional bank, SouthState has been providing financial solutions to individuals, families, and businesses in the Southeast for more than 100 years. SouthState team members strive to create remarkable experiences while building meaningful and lasting relationships. We are proud to be a reflection of the communities we serve, and our team members share core values that make SouthState a great place to bank, and a great place to work.

SUMMARY/OBJECTIVES

The FIU Analyst/Fraud is responsible for managing daily tasks associated with FIU protocols to ensure all regulatory expectations are met and fraud losses are minimized to the extent reasonable possible. Responsibilities include the identification of unusual and/or potentially fraudulent activity, the management of the associated alerts, and the investigation and reporting of internal and external financial crimes against the bank.

Essential functions can vary based on specific duties assigned.

It is the policy of SouthState Bank to comply with the Bank Secrecy Act (BSA), USA PATRIOT Act, and the requirements of the Office of Foreign Assets Control (OFAC), and other related anti-money laundering/ anti-terrorist financing initiatives. The Bank has established a Bank Secrecy Act/ Anti-Money Laundering/Office of Foreign Assets Control (BSA/AML/OFAC) Compliance Program, covering all requirements of the BSA, USA PATRIOT Act and OFAC rules and regulations.Upon completion of required training, the Board of Directors of SouthState Bank shall hold each employee accountable for adhering to the established operating procedures and internal controls as set forth in the Bank's BSA/AML/OFAC Program. Continued instances of non-compliance or willful violation of law may result in disciplinary action, up to and including termination.

ESSENTIAL FUNCTIONS

• Analyze fraud alerts and account activity for unusual or suspected fraudulent activity that derive from the bank's surveillance monitoring systems and internal/external sources;
• Monitor digital content resources to proactively identify and prevent content abuse.
• Research and analyze high-risk transactions across all payment channels with a sense of urgency;
• Proactively identify potential risk, develop loss mitigation strategies deployed within debit card fraud systems available;
• Address and investigate debit card data breaches involving financial information to minimize risk to the organization;
• Conduct account investigations and research to determine if further review is warranted;
• Collect and analyze large volumes of financial data for potential fraud;
• Conduct due diligence, evaluate the circumstances, and recommend appropriate risk-based actions for any cases of potential fraud; escalate as necessary;
• Collaborate with personnel from other departments when conducting investigations, as appropriate;
• Document all findings in a centralized case management system to ensure complete documentation is maintained as required;
• Communicate with FIU management on internal control deficiencies detected during the account monitoring/investigative processes;
• Maintain knowledge of the bank's products, services, customers and geographic locations, and the potential fraud risks associated with those activities;
• Escalate activity that meets the established criteria for investigating suspected fraudulent or problem accounts through the submission of an Unusual Activity Referral Form;
• Maintain proficiency in all aspects of BSA/AML compliance;
• Adhere to all provisions of South State Bank policies and procedures, including the confidentiality policy, code of ethics and BSA/AML/OFAC policies and procedures;
• Other duties and responsibilities may be assigned, according to the needs of the bank

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

COMPETENCIES

• Strong critical thinking, analytical and problem-solving skills;
• Ability to identify fraudulent, unusual and/or suspicious activity and understand when it needs to be escalated;
• Ability to perform a detailed analysis of accounts and relationships;
• Ability to work and thrive in a fast paced, high intensity, high demand and deadline driven environment;
• Self-motivated, dependable, adaptable, and detail-oriented with strong research and organizational skills;
• Ability to handle and accomplish multiple tasks and resolve competing priorities effectively;
• Proficient with PC work, including Microsoft Outlook, Word, Excel, PowerPoint, and other varying software if/as needed; knowledge of and ability to use internal bank systems a plus;
• Excellent oral and written communication skills;
• Ability to draft reports, prepare documents, and compose letters, memorandums, and business correspondence;
• Ability to interface with all business lines and legal entities and people of varying level, title and knowledge;
• Ability to read, analyze and interpret Federal and State banking regulations related to the Bank Secrecy Act and anti-money laundering

Qualifications, Education, and Certification Requirements

• Education: Bachelor's degree preferred
• Experience:
  • Minimum of 5 years extensive fraud and/or BSA/AML experience in a financial institution
  • Experience conducting bank fraud investigations
  • Experience in debit card fraud prevention and implementation of controls to minimize loss a plus
• Certifications/Specific Knowledge:
  • In-depth knowledge of BSA/AML regulations related to suspicious activity monitoring and reporting;
  • Strong knowledge of fraud typologies and associated bank fraud schemes including online account opening, mobile, digital, and debit card fraud;
  • Familiarity with payment types including digital banking products such as Zelle, Bill Payments, and Bank to Bank payments;
  • Familiarity with various fraud detection and AML monitoring systems;
  • Strong understanding of bank operations including but not limited to navigating banking systems, understanding teller transactions and interpreting customer transactions;
  • CAMS (Certified Anti-Money Laundering Specialist) and/or CAFP (Certified AML and Fraud Professional) and/or CFE (Certified Fraud Examiner) certification preferred

TRAINING REQUIREMENTS/CLASSES

• New Employee Orientation
• Required annual compliance training
• System-specific training as necessary to perform duties
• FIU/Financial crimes training as assigned by the Chief BSA Officer

PHYSICAL DEMANDS

• Must be able to remain seated or work standing in a confined area on a computer for a minimum of four (4) hours each workday.
• Must be able to constantly use hands and fingers to enter data through or on a computer or answer a phone throughout most of an eight (8) hour shift.
• Must be able to hear and communicate with coworkers and customers throughout the day.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Position may require regular before/after normal business hours.

• Must be able to function in a professional, business office environment and act and dress appropriately for same, consistent with the Bank's grooming and dress codes.
• Must demonstrate excellent people skills with customers and coworkers.
• Must be willing to function as a team member.
• Must be willing to demonstrate commitment to South State Bank's mission and goals.

These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed above are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.

WORK ENVIRONMENT

Telecommuting roles no matter if hybrid or 100% full time telecommuting must have a secure home office environment that is free from background noise and distractions. They must also have a reliable private internet connection that is not supplied by use of cellular data (hot spot). Cable or fiber connections are preferred. Remote work is not a substitute for child/dependent care. Requirements are subject to change, as new systems and technology is delivered.

TRAVEL

Travel may be required for attendance at meetings as needed.

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