Subscription Services List Analyst (Mid-shift)

Thomson Reuters
life insurance, parental leave, paid time off, paid holidays, sick time, tuition reimbursement, 401(k)

2900 Ames Crossing Road (Show on map)
Feb 28, 2025
This position is responsible for analyzing customer subscription lists and identifying the most cost-effective method to deliver products to our customers. Also responsible for compiling shipping charges for billing on legal and 3rd party work About the Role: Analyze data to identify the most cost effective method of subscription delivery. Utilize system knowledge to investigate problems and identify root cause, and solutions to open issues. Effectively communicate with leadership and employees on actions required to resolve open issues. Use SAP Customer/Subscriber Lists, or other source data, to create compliant shipping lists in BCC Software Update shipping records and associated costs by extracting data and summarizing for 3rd party billing Process execution must be in line with SOX compliance. Proactively build relationships with stakeholders, internal and external customers. Understand the requirements for USPS compliance with all periodical permits required for customer subscription lists. Liaison for issue resolution between Thomson Reuters and national USPS, UPS, FedEx personnel and carriers. Assist in the development, testing, implementation and coordination of special customer requests that require an in-depth and comprehensive system analysis and review. About You: Preferred knowledge of SAP. Preferred knowledge of shipping processes, USPS, UPS, and FedEx ship methods. Must have excellent communication and analytical skills. Must be highly motivated, driven to achieve results and able to work independently. Must have the ability to work effectively in a matrixed organization and manage multiple tasks. Must be able to work Monday - Friday from 10:30am CT - 6:30pm CT Minimum of Associates degree or technical/vocational degree preferred. (Equivalent work experience considered) 2-4+ years of experience with Associates/Technical degree, or 5+ years of related work experience post high school. #LI-PK1 What's in it For You? You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through: Compensation: 2nd shift differential - $4.00 per hour, 3rd shift differential - $5.00 per hour, bonus plan Learning & Development:On-the-job coaching & learning, leadership capability development, Harvard Management Courses, key talent programs, tuition reimbursement Benefits:Comprehensive health coverage with benefits are effective day one, 3 weeks vacation, 10 sick days, 9 company holidays, 3 floating days, uniform and laundry service, 401(K) Perks:Social events & activities, 2 paid volunteer workdays a year, gym reimbursement, cell phone discounts Wellbeing:Comprehensive benefit plans; flexible and supportive benefits for work-life balance: company-wide Mental Health Days Off; Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing Purpose-Driven Work: We have a superpower that we've never talked about with as much pride as we should - we are one of the only companies on the planet that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more. Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact. In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan. Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations. For any eligible US locations, unless otherwise noted, the base compensation range for this role is $44,800 - $83,200. This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance. Base pay is positioned within the range based on several factors including an individual's knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we've been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world's most global news services - Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. Accessibility As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. Protect yourself from fraudulent job postings click here to know more. More information about Thomson Reuters can be found on https://thomsonreuters.com.