Legal Systems Specialist

POSITION SUMMARY:

Milliman, Global Corporate Services (GCS) legal team is seeking a detail-oriented Legal Systems Specialist with proficient project management capabilities. The ideal candidate will possess an understanding of system operations, maintenance, and troubleshooting, along with the ability to support and collaborate on system projects efficiently. This role requires a blend of system expertise, problem-solving skills, and project management experience to ensure the seamless integration and functionality of our Legal systems.

RESPONSIBILITIES:
Legal Systems Team Support:

• Assist with maintenance of multiple customized SaaS applications.
• Monitor application performance, diagnose, troubleshoot, research and resolve issues to ensure optimal functionality.
• Assist with user access and permissions.
• Assist with regular application audits and updates and help maintain data integrity by running queries and analyzing data.
• Provide application support and training to users.
• Assist with documentation for application configurations, processes, procedures and guidelines.
• Subject matter expert for customized Legal applications and infrastructure.
• Point of contact for application user inquiries.
• Recommend solutions or alternative methods to meet application requirements.

Project Coordination:

• Assist with developing project plans and timelines.
• Assist with monitoring project progress and communicate project status.
• Coordinate with cross-functional teams to gather requirements and resources.
• Ensure compliance with application standards and project management best practices.

Collaboration and Communication:

• Collaborate with internal application professionals, vendors, and stakeholders to ensure seamless operations.
• Effective communication with stakeholders to explain application issues and solutions.
• Prepare and present department reports on system performance, project status, and outcomes.
• Assist with auditing and maintaining standard reports for ongoing customer needs.

SKILLS & QUALIFICATIONS REQUIRED:

• Bachelor's degree in Computer Science, Information Systems, or a related field
• The ideal candidate must have minimum 1 year of proven experience as a System Specialist or Business Analyst or in a similar capacity.
• The ideal candidate must have the strong knowledge of system applications (Microsoft office suite, Adobe Acrobat, Zoom, etc.).
• Must have proficiency in project management methodologies and tools.
• Must have excellent problem-solving and analytical skills.
• Must have strong organizational and multitasking abilities.
• Must have exceptional communication and interpersonal skills.

SKILLS & QUALIFICATIONS PREFERRED:

• Relevant certifications.
• Experience with cloud services and virtualization technologies.
• Familiarity with database management and software development.
• Ability to work independently and as part of a team in a fast-paced environment.

LOCATION:

• This is a remote role

APPLICATION DEADLINE

• The expected application deadline for this job is April 15th, 2025

COMPENSATION:

The salary range for this role is $61,000 to $119,000, depending on a combination of factors, including, but not limited to, education, relevant work experience, qualifications, skills, certifications, location, etc. This is a fulltime, non-exempt overtime eligible role; overtime eligible after 40 hours of work.

BENEFITS:

We offer a comprehensive benefits package designed to support employees' health, financial security, and well-being. Benefits include:

• Medical, Dental and Vision - Coverage for employees, dependents, and domestic partners.
• Employee Assistance Program (EAP) - Confidential support for personal and work-related challenges.
• 401(k) Plan - Includes a company matching program and profit-sharing contributions.
• Discretionary Bonus Program - Recognizing employee contributions.
• Flexible Spending Accounts (FSA) - Pre-tax savings for dependent care, transportation, and eligible medical expenses.
• Paid Time Off (PTO) - Begins accruing on the first day of work;
  
  
  
  • Full-time employees accrue 15 days per year.
  • Employees working less full-time accrue PTO on a prorated basis.
  
  
  
  
• Holidays - A minimum of 10 observed holidays per year.
• Family Building Benefits including Adoption and fertility assistance.
• Paid Parental Leave - Up to 12 weeks of paid leave for employees who meet eligibility criteria.
• Life Insurance & AD&D - 100% of premiums covered by Milliman.
• Short-Term and Long-Term Disability - Fully paid by Milliman.

ABOUT MILLIMAN:

Independent for over 77 years, Milliman delivers market-leading services and solutions to clients worldwide. Today, we are helping companies take on some of the world's most critical and complex issues, including retirement funding and healthcare financing, risk management and regulatory compliance, data analytics and business transformation.

Through a team of professionals ranging from actuaries to clinicians, technology specialists to plan administrators, we offer unparalleled expertise in employee benefits, investment consulting, healthcare, life insurance and financial services, and property and casualty insurance.

EQUAL OPPORTUNITY:

All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.