Facilities Manager - Soft Services

Compass Group
life insurance, paid time off, retirement plan
United States, Massachusetts, Boston
121 Seaport Boulevard (Show on map)
Feb 27, 2025
ESFM Pay Grade: 12 ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA and a Keystone member of the International WELL Building Institute (IWBI). Rooted in hospitality, ESFM elevates the workplace experience as the single source of innovative FM solutions that ensure a safe, healthy, and sustainable environment. ESFM's clients include many household names from Life Science, Technology, Oil & Gas and Manufacturing markets. ESFM self-performs 80% of all IFM solutions provided to clients. Their portfolio of service categories includes Environment, Health & Safety, Facilities Maintenance & Engineering, Sustainability, Janitorial & Industrial Cleaning, Laboratory Support and Workplace solutions. This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. In 2020, ESFM (formerly Eurest Services) won the George Graves Award for Facility Management Achievement from the International Facilities Management Association (IFMA). Job Summary Job Summary: As the Facilities Manager, you are responsible for assisting with the overall management and operations of the facility ensuring that services offered to the customers is of superior quality. We are seeking an experienced and versatile Soft Service Facility Manager to support our office environment and corporate events. This role will oversee a diverse team, ensuring the smooth operation of Audio Visual, Shipping & Receiving, and Janitorial services. The Pharmaceutical site is located in Boston Seaport. Key Responsibilities: Management duties including the hiring process of the team, professional development within the team, communication with staff members, performance reviews, and personal responsibility for the Facility team Office Services including organizing and managing daily activities and events, project and move management, development of office standards and policies and procedures, management of vendor contracts, new hire orientation assistance, communication of events or service announcements, monthly newsletter, and maintenance of intranet pages Vendor management including vendor relations, coordination with outside vendors, performance and quality level monitoring, and researching new vendors Safety and Security including ensuring safety and security for the facility, emergency response plans, compliance with all local regulatory requirements, function as the after-hours contact for property management, and training of office emergency procedures Purchasing and Reporting including managing and tracking all financial reports, attendance, payroll, maintain inventory, service reports and accomplishments Qualifications: High School diploma or GED required; Bachelor's Degree or equivalent work experience preferred Minimum of 3 years management experience with increasing levels of responsibility within facilities services or other service related field preferred Ability to meet deadlines and make sound decisions in stressful situations Strong customer service skills required with the ability to communicate effectively in verbal and written form Creative problem solving skills Ability to identify strong talent that compliments and contributes to the client's environment Experience in working with outside vendors, accounts payable/receivable, and budget management preferred Proficiency using the Internet and Microsoft Office programs including MS Word, MS Excel, MS PowerPoint, MS Outlook Apply to ESFM Services today! ESFM is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Applications are accepted on an ongoing basis. Eurest services maintains a drug-free workplace. Associates at Corporate are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information. Req ID:1402007 ESFM