Application Coordinator - Willow Ambulatory (Outpatient Pharmacy)

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Req#:650899 Application Coordinator - Willow Ambulatory (Outpatient Pharmacy)

Monday-Friday (8:30-5)

Hybrid/Remote

This position requires two (2) days a month regulary in the office. Additional days in the office for Go Lives and Special Projects.

Johns Hopkins

750 E. Pratt Street., 5th Floor

Baltimore, MD 21202

Epic Applications Coordinator Jr Level (Willow Ambulatory) Application Specific Information

The application coordinator role on the Willow Ambulatory and Home Health team provides the build needed to support quality care to patients, the enterprise's mission of being a high-level research center, and care of patients in outpatient pharmacy settings. These clinical areas are continually making changes to needed orders and reports based on regulatory and best-practice guidelines.

General Position Summary: The Application Coordinator II (ACII) Junior Application Coordinator (AC) participates in the development and design of the application(s) for which the AC II is responsible and is required to gain an in-depth knowledge of the assigned Epic module(s).

1. 
   

   Demonstrates proficiency in understanding computer systems, applications and interfaces.

   
   
2. 
   

   Demonstrates proficiency in data gathering techniques and the ability to design and

   
   

communicate systems solutions to user issues and problems of medium complexity.

1. 
   

   Demonstrates an intermediate understanding of the relevant clinical and/or business operation functions.

   
   

1. 
   

   May require specialized knowledge in a specific application/module/computer system.

   
   

1. 
   

   Creates detailed work-related specifications, system design documentation, procedures, process flows,

   
   

data flows and project and change management plans.

1. 
   

   Communicates effectively with users and colleagues. Conducts regular day-to-day communication with JHM teams and vendor's installation team.

   
   

1. 
   

   Demonstrates proficient degree of analytical skills.

   
   

1. 
   

   Supports multiple concurrent work efforts, educates and coaches other team members, and

   
   

works with minimal supervision in support of team initiatives.

1. 
   

   Works as a member of a specific application team as well as with other application and technical teams.

   
   

1. 
   

   Responsible for developing and documenting the internal procedures that will be used in conjunction with applications.

   
   

Job Responsibilites:

*Analysis and Design

*Application Configuration/Development

*Testing and Implementation Skills

*System Support

*Communication/Project Management

Required Job Qualifications: Education: Baccalaureate degree, education or health related field with educational courses. Professional certification(s) and/or related experience

beyond minimum training experience qualifications may substitute for formal education requirement on a two years experience-for-one year education basis.

Certifications: Required to complete and pass certification in assigned EPIC application module(s) within 120 days of employment in this role.

Experience:

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  Two years operational experience in a clinical or healthcare business operations setting or two years experience in Information Technology.

  
  

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  General understanding of the work flows in clinical or healthcare business operations.

  
  

Preferred Job Qualifications:

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  Experience with implementing clinical and/or healthcare business information systems in a large-scale and complex healthcare organization.

  
  

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  Epic certification in the module(s) being represented.

  
  

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  Experience in Epic installations.

  
  

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  Knowledge of the current healthcare environment preferred.

  
  

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  Experience in developing business and/or clinical workflows related to the assigned application module.

  
  

Knowledge, Skills, & Abilities (KSA's):

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  Ability to handle analysis, design, system configuration and testing tasks at a low to medium level of complexity.

  
  

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  Ability to incorporate policies, procedures, and specific clinical practice and/or business processing needs into information systems training

  
  

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  Excellent customer service skills

  
  

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  Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education

  
  

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  Strong organizational skills in managing multiple priorities

  
  

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  Uses critical thinking skills regarding use of the clinical/business operations software applications

  
  

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  Detailed understanding of clinical/business operations workflows and system configuration gained by participating in validation sessions with project team members and assisting in system design.

  
  

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  Proficiency in Microsoft Office applications - Word, Excel, PowerPoint, with proficiency in Microsoft Visio and Project desirable.

  
  

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  Demonstrated expertise in technical design techniques for related software applications.

  
  

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  Demonstrated knowledge of project management principles as they relate to assigned tasks.

  
  

Salary Range: Minimum 33.41 per hour - Maximum 58.48 per hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility.

In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

JHM prioritizes the health and well-being of every employee. Come be healthy at Hopkins!

Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.