Clinical Operational Performance Manager - Cardiovascular Service Line

Closing Date:

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu.

Department's Website:

Minimum Qualifications:

• Bachelor degree

• RN License w/ BSN or greater degree

• Minimum 2 years of clinical or programmatic experience in an acute care facility

• Advanced communication, leadership, and interpersonal skills; ability to present to large audiences effectively

• Strong skills in MS Office, database software, and analytics software such as SPSS, Minitab and PowerBI

• Upon request, must be able to provide samples demonstrating proficiency in areas indicated above as well as technical writing and presentations

Preferred Qualifications:

• 4 years or more of clinical/programmatic experience in an academic, state, or acute care institution.

• Proven ability to implement accreditation programs related to cardiology

• Demonstrated ability to align and motivate key process stakeholders, including nurses, physicians, and other clinical/administrative staff

• Demonstrated experience managing large performance improvement projects

• Ability to translate complex data into actionable strategist for diverse audiences

• Ability to communicate challenges and corrections for documentation and processes to senior leaders and cardiovascular providers.

• Superior organizational and time management skills

• Ability to implement accreditation programs related to cardiology

• CPHQ, infection prevention, Six-Sigma black belt, or process improvement certifications

• OpTime (Epic) or Cupid (EPIC) knowledge

• Graduate Degree in related Fields

Additional Information:

Responsibilities:

• Directly enhance the organization's data extraction, processing, reporting, and analytical capabilities. With a direct
  departments, ensuring the alignment of informatics and quality tools align with the overarching needs of the institution.

• Encompasses the facilitation of clinical informatics and quality solutions to support analytics, accreditation, and research, significantly contributing to the scholarly activity and cultivation of quality improvement and potentially entrepreneurial efforts.

• Unify quality coordination, enhance accreditation compliance, implement telehealth solutions, and promote a culture of continuous improvement-aimed at improving patient outcomes and optimizing the delivery of cardiac care.

• Drive outreach efforts to ensure compliance with state and national accreditation standards.

• Engaging with regulatory bodies and stakeholders will position UAMS as a leader in quality cardiac care, enhancing institutional credibility and attracting more patients.

• Lead quality improvement initiatives while also initially serving as the quality coordinator for each accreditation program until dedicated quality coordinators can be hired.

• Oversight is crucial for maintaining UAMS's reputation for excellence in cardiac care and ensuring compliance that directly impacts patient safety and outcomes.

• Identify the need for and facilitate the hiring of quality coordinators for each accreditation program. Strategic hiring will effectively distribute responsibilities, leading to better compliance processes and allowing the COPQIPIM to focus on overarching quality initiatives and strategies.

• Implement and monitor a telehealth initiative utilizing the UAMS Institute for Digital Health & Innovation (IDHI), the COPQIPIM will expand access to specialty care for patients with cardiovascular conditions. This innovative approach is vital for improving patient engagement and outcomes in an evolving healthcare landscape.

• Develop a robust quality program to maintain each of the 9 CVSL quality registries, involving a collaborative team consisting of data analysts, program specialists, quality coordinators, and transition of care nurses to enhance various quality roles within the cardiology department

• Perform duties as a registered specialty nurse and a quality management coordinator for each of the related Accreditation programs.

• Respond to STEMI alerts to ensure the pathway is followed and timeliness response is met.

• Develop protocols and procedures for STEMI, Chest pain MI, and Cath PCI programs to ensure UAMS is holding to a national standard of care.

• Data Analysis related to our CVSL registries to make changes to pathways and protocols such as Heart Failure and to help prevent heart failure readmissions by setting a follow-up procedure process with our patients.

• Work closely with local EMS services to ensure timely and appropriate response to cardiac emergencies such as STEMI, ECMO, and ECPR programs

• Hold seats on state chest pain and heart attack regional and state-level programs to get and stay ahead of our needs and to promote UAMS and elevate UAMS on the state level of recognition for cardiac services including development of state protocols. To include EMS Advisory Council, State Heart Attack Advisory Council, and Pulsara

• Develop outreach with regional hospitals across Arkansas to help encourage the use of UAMS cardiology as a part of their network for a higher level of care and to help other hospitals understand the critical role cardiology core measures play related to Cardiovascular mortality.

• Develop an annual internal review process for all 9 of our quality program

• Performs other duties as assigned.

Salary Information:

Required Documents to Apply:

Please contact askrecruitment@uams.edufor any recruiting relatedquestions.

All application materials must be uploaded to the University of Arkansas System Career Sitehttps://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.