Operations Training Supervisor

Minimum Education

• High school diploma or GED required; Bachelor's degree in Education, Communications, Business Management or related field preferred

Minimum Experience

• Two (2) years' experience required in instructor-led training, field operations or related area.

Knowledge Skills and Abilities

• Related training certifications preferred.
• Ability to inspire a shared vision and empower and motivate a team
• Demonstrated ability to build professional rapport, effectively lead a team and positively influence diverse groups.
• Proven ability to apply sound business judgment to establish and accomplish goals.
• Working knowledge of field operations and/or training principles.
• Software skills, including use of Microsoft Office software and web-based applications.
• Verbal and written communication skills necessary to communicate with various audiences and ability to effectively provide employees instruction on process and practice.
• Presentation skills necessary to facilitate training and/or deliver informational sessions to groups and/or individuals.
• Time management and organizational skills necessary to manage multiple processes, appropriately prioritize workload, plan for resources to meet deadlines and goals, and respond to day-to-day functional needs.
• Ability to mentor, coach and act as a knowledge resource to other employees.ropriately prioritize workload, plan for resources to meet deadlines and goals, and respond to day-to-day functional needs.
• Ability to mentor, coach and act as a knowledge resource to other employees.

Job Conditions

• May work in hot or cold temperatures
• May work in an environment with loud noise and fumes
• Minimal travel required

Preferred Qualifications:

Pay Transparency:

Pay:

Additional Details: Schedule - Monday - Friday; 18:00-2:30am

DISCLAIMER

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in a PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of:

1. their current driver's abstract;
2. their performance during application interviews; and
3. their performance on any driver competency assessments administered