Information Specialist - Financial Aid Operations

Rutgers University

United States, New Jersey, New Brunswick

Feb 21, 2025

Position Details

Position Information

Recruitment/Posting Title	Information Specialist - Financial Aid Operations
Job Category	URA-AFT Administrative
Department	Financial Aid
Overview	Rutgers, The State University of New Jersey, is a leading national research university and the State of New Jersey's preeminent, comprehensive public institution of higher education. As one of the largest employers in the State of New Jersey, Rutgers University is committed not only to the students and the State that we serve, but also to the faculty and staff who work on our campuses. Ranked in 2022 by Forbes as a top 100 best large employer in America, Rutgers' commitment to its employees includes maintaining and fostering a safe, diverse, and respectful workplace environment, creating employment opportunities for our nation's military veterans, and ensuring accessibility and accommodation for individuals with disabilities. The Office of Financial Aid strives to provide the highest quality service to undergraduate, graduate and professional students in pursuit of their academic goals. Our primary objective is to assist students and families in planning for and meeting expenses associated with attendance at the university. At our offices in Camden, Newark, New Brunswick, and Piscataway, we focus on establishing aid eligibility, awarding scholarships, grants, loans, and employment to eligible students as well as providing financial aid counseling to students and families.
Posting Summary	Rutgers, The State University of New Jersey is seeking an Information Specialist - Financial Aid Operations for University Enrollment Services, this position will report directly to the Associate University Director of Operations Among the key duties of the position are the following: Manages and analyzes data, communicating processing issues to the Associate Director. Assists in coordinating processing systems and streamlining processing of financial aid documents. Monitors all incoming and outgoing federal applicant records and related reports for data integrity. Corrects any data and expedites the processing of the data. Assists with reconciliation of PELL, TAG, EOF and Direct Loan programs. Researches and resolves escalations from campus financial aid offices. Provides technical and administrative support to assist in the promotion of special projects as assigned by UES management.
Position Status	Full Time
Hours Per Week
Daily Work Shift	Day
Work Arrangement
FLSA	Nonexempt
Grade	05
Position Salary
Annual Minimum Salary	65741.00
Annual Mid Range Salary	81857.00
Annual Maximum Salary	97972.00
Standard Hours	37.50
Union Description	URA-AFT Administrative
Payroll Designation	PeopleSoft
Benefits	Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to http://uhr.rutgers.edu/benefits/benefits-overview.
Seniority Unit
Terms of Appointment	Staff - 12 month
Position Pension Eligibility	ABP

Qualifications

Minimum Education and Experience	Bachelor's degree or an equivalent combination of education and/or experience. Two (2) of years working experience in a related processing environment at a major institution of Higher Education.
Certifications/Licenses
Required Knowledge, Skills, and Abilities	Excellent analytical and interpersonal skills. Excellent communication skills. Ability to manage change; foster improvement through innovation. Ability to effectively communicate with users, management, and colleagues. Ability to prioritize; and manage and perform numerous and diversified requests with limited assistance in a demanding, fast-paced, and multi-tasked environment.
Preferred Qualifications	Four (4) years working experience in a related processing environment at a major institution of Higher Education.
Equipment Utilized	Microsoft Office. Oracle Student Financial Planning. COD. NSLDS. FAFSA Partner Portal. ELM. Banner. Salesforce Case Management.
Physical Demands and Work Environment
Special Conditions

Posting Details

Posting Number	25ST0331
Posting Open Date	02/21/2025
Special Instructions to Applicants
Regional Campus	Rutgers University-New Brunswick
Home Location Campus	Busch (RU-New Brunswick)
City	Piscataway
State	NJ
Location Details

Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Immunization Requirements

Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.

Affirmative Action/Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement