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Oracle Utilities Systems Administrator- CC&B

Orlando Utilities Commission
life insurance, sick time
United States, Florida, Orlando
Feb 22, 2025

OUC - The Reliable One, is presently seeking a Oracle Utilities Systems Administrator- CC&B to join the Technology division. At OUC, we don't just work - we're building a bright future of innovation and transformation for future generations.

We are looking for an experienced and technical professional to maintain the integrity, availability, accessibility, and current patch levels of various system applications.

In this role, you will serve as the application technical point of contact between Enterprise Application Solutions and staff (both technical and functional) for the identification and resolution of issues.

OUC is an industry leader and the second largest municipal utility in Florida committed to innovation, sustainability, and our community, OUC's mission is to provide exceptional value to our customers and community by delivering sustainable and reliable services and solutions.

Join a team of visionary Change Agents, Strategists, and Community Ambassadors who understand the vital role of diverse experiences in powering creativity and industry transformation. At OUC, each position contributes to the success and achievement of our goals. Click here to learn more about what we do.

The ideal candidate will have:

  • Bachelor's Degree in Computer Science or related field of study, from an accredited college or university. In lieu of a degree, equivalent combination of education, experience or certifications may be substitutable on a 1:1 basis;
  • Minimum of five (5) years of experience in one of the following based on assignment: overseeing complex environments or advanced application experience with understanding of functional processes;
  • Application experience as described above must include a minimum of eighteen (18) months of experience with Oracle Utilities Application Framework, and/or Oracle CC&B. (Currently CCB 2.9; MDM 2.5 on prem)
  • Knowledgeable in working with Application Servers including WebLogic, Oracle AS 9i/10g, SOA Suite...etc.
  • Excellent communication skills
  • Experienced leading projects and teams

OUC offers a very competitive compensation and benefits package. Our Total Rewards package includes, to cite a few:

  • Competitive compensation
  • Low-cost medical, dental, and vision benefits and paid life insurance premiums with no probationary period. Retirement benefits include a cash balance account with employer matching along with a health reimbursement account
  • Paid vacation, holidays, and sick time
  • Educational and Professional assistance programs; Paid Memberships in Professional Associations
  • Access to workout facilities at each location
  • Paid Conference and Training Opportunities
  • Free downtown parking
  • Hybrid work schedule
  • On-call rotation

Click here to view our Benefits Summary.

Salary Range: $79,369.00 - $109,132.81 annually (Commensurate on experience)

Location: Reliable Plaza 100 W. Anderson St. Orlando, FL 32801

Please see below a complete Job description for this position.

Job Purpose:

Maintains the integrity, availability, accessibility, and current patch levels of various system applications. Serves as application technical point of contact between the technical team and the business partners both technical and functional) for the identification and resolution of issues related to various applications.

Primary Functions:

  • Build, maintain, and patch the applications, plug-ins, and agents in support of the system needs to ensure environments are available for projects and production;
  • Provide application support to include troubleshooting (root cause analysis) and incident management (including creation, assignment, and team documentation and orientation on how to resolve current and future issues);
  • Provide application support through producing technical documentation, and acting as application technical resource;
  • Conduct performance analysis and review the findings to confirm alignment with potential issues, recommendations, and improvements within the application infrastructure (network hardware, database, vendor supplied);
  • Design and recommend roadmaps to encompass OUC's hybrid cloud infrastructure. For existing tools as well as future solutions;
  • Perform testing across multiple environments: providing support for testing/executing processes for environment owners and Business Analysts;
  • Serve as a liaison between OUC and the application vendors to address system issues
  • and problem analysis to see them through to resolution, by opening vendor cases, conducting frequent relevant status discussions and ensuring quality resolution;
  • Maintain multiple application environments while following patch/configuration management best practices to apply changes in a logical, audited sequence through environment progression (Dev, Test, UAT, Prod, etc);
  • Collaborate with other technical teams (database, server, desktop, network, security, operations, etc.) to support the system applications;
  • Perform application deployments, system health monitoring, patch release planning, application service pack upgrades, framework services upgrades and performance tuning; develop and maintain documentation regarding system functionality, performance benchmarks and system integration;
  • Participate on technology services and vendor application upgrades, patching, testing as well as production implementations; perform and implement necessary system maintenance during planned outages;
  • Work on projects as needed by OUC to include: transition to application services/support to ensure best practices of non-functional requirements are implemented such as back up, recovery, environment management, configuration, source control and monitoring, etc.;
  • Follow triage, SDLC, change management and other IT processes in place to promote new/revised objects to all environments;
  • Handle scheduled on-call rotation responsibilities;
  • Perform other related duties as assigned.

Technical Requirements:

  • Working knowledge in all, but not limited to, the following:
    • Enterprise scheduling applications;
    • sFTP Protocols and encryption;
    • Distributed Files Shared/Mapped Drives;
    • Server environments (Windows,Linux, etc.);
    • Hybrid Cloud Environments
    • Software Applications to include: CC&B, MDM, JD Edwards Enterprise 1 (E1), Geographical Information systems (GIS), and Outage Management System (OMS);DA tools such as Talend, Qlik, Cognos
    • Databases (Oracle, SQL Server, etc.);
    • Structured methodologies such as FADE, SDLC, Agile, and other best practices;
    • System trace tools to capture required technical logs;
    • Data analysis and metrics;
    • Detailed technical research;
    • System technical documentation;
    • Data extract tools to validating data integrity;
    • Read and interpret scripting languages such as Python, Perl, Java, etc.
    • IT Service request, change management, solution request, incident management processes and tools (BMC Footprints, Jira, etc.);
  • Ability to:
    • Take on new system assignments and learn new technologies;
    • Research and pilot new technologies;
    • Research and introduce new versions of relevant applications;
    • Implement security controls with industry approved tools;
    • Research and implement monitoring tools;
    • Respond 24/7/365; as scheduled for on-call support;
    • Make arithmetic computations using whole numbers, fractions and decimals, compute rates, ratio and percentages;
    • Use Microsoft Office Suite (Excel, Outlook, Word, etc.) and use standard office equipment (computer, telephone, etc.).

Education/ Certification/ Years of Experience Requirements:

  • Bachelor's Degree from an accredited institution in Computer Science or related field of study; In lieu of a degree, equivalent combination of education, experience or certifications may be substitutable on a 1:1 basis;
  • Minimum of five (5) years of application experience with the understanding of functional processes to include:
    • Relevant application experience performing support related functions such as patching; software deployment and other administrative tasks;
    • .

Working Conditions:

This job is absent of disagreeable working conditions. This job consists of working in an office environment.

Physical Requirements:

This job requires reading, writing, typing, and detailed inspection/editing, speaking and hearing. This job may require sitting, standing, walking, repetitive motions, and bending/stooping.

OUC-The Reliable One is an Equal Opportunity Employer who is committed through responsible management policies to recruit, hire, promote, train, transfer, compensate, and administer all other personnel actions without regard to race, color, ethnicity, national origin, age, religion, disability, marital status, gender, sexual orientation, gender identity or expression, genetic information and any other factor prohibited under applicable federal, state, and local civil rights laws, rules, and regulations.

EOE M/F/Vets/Disabled

#LI-OUC

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