Temporary Program Coordinator

The Program Coordinator is responsible for the effective planning and implementation of the Kirkland Cares Low-Income Support Program. Works closely with community organizations, community members, department staff in order to carry out planning, scheduling, logistics, and implementation. Serves as a department and city liaison with the community, working in collaboration to meet the needs of the community.

As a Journey Level position, work is performed under basic or general supervision. The supervisor makes assignments which do not have clear precedents. Plans and carries out the successive steps and handles problems and deviation in the work assignment in accordance with instructions, policies, previous trainings, and accepted practices.

Principal Accountabilities:

• Plans, develops, organizes and implements the Kirkland Cares Low-Income Support Program.
• Provides proactive communication with customers about programs and ensures timely resolution of customer issues.
• Assists with the development, implementation and monitoring of program budgets; carrying out budgeted expenditure, revenue plans and grant, award and scholarship program.
• Follows policies, procedures and relevant national, state and local laws and standard of care guidelines.

• Assists in the development, recommendation and implementation of goals, objectives, policies, procedures and work standards for assigned areas.
• Listens to feedback regarding the Kirkland Cares Low-Income Support Program and makes corrections where needed to ensure quality, safety and customer service.
• Provides support to City advisory boards, councils and commissions as assigned. Includes production of oral and written reports.
• Provides direct leadership, subject matter expertise and uses technology knowledge and skills to implement the Kirkland Cares Low-Income Support Program.
• Prepares revenue and expense reports and estimates.
• Collaborates and maintains strong relationship with other city departments and outside agencies for area needs as required.
• Assists office staff with customer service, including conducting customer transactions, taking and reconciling payments, record keeping and reporting.

• May work on regional projects as assigned.
• Participates in division and department-wide strategic planning, training and meetings.
• Performs other duties as assigned by the F&A management team.

Why Kirkland?

Ranked as one of the most livable cities in America, Kirkland is an attractive and inviting place to live, work, and visit. We have big city vision while maintaining a small-town, community feel. If you are a candidate with the desire to join an organization looking to innovate into the future, the City of Kirkland is the place for you!

If you ask our employees why they love where they work, they will tell you about the great people, work environment, supportive leadership and City Council, and fearless innovation.

We also invest in you!

Competitive Wages: We strive to maintain competitive compensation packages and work to provide wages that meet the knowledge, skills, and abilities of our employees.

Awesome benefits: The City offers benefits that are unmatched by most other employers. Please click on the benefits tab above to view more details.

Childcare Programs: To help address the challenge of finding reliable childcare, the City of Kirkland has reserved spots for City employees at local and regional providers, available at a discount. New employees gain access to Kirkland's reserved spots as soon as they start employment. Learn more!

Training and Career Development: The City of Kirkland believes in developing it's employees. You will have access to training opportunities designed for career development and advancement based on your position, skills, and interests.

• Computer proficiency including the Microsoft Office suite.
• High degree of group and interpersonal skills to effectively communicate with diverse populations of the public.
• Ability to make presentations, facilitate processes, provide effective training, generate enthusiasm, and implement programs.
• Ability to work independently and as a member of a team.
• Consistent exercise of discretion and independent judgment.
• Ability to manage multiple priorities simultaneously and meet deadlines.
• Demonstrate excellent customer service practices.

Minimum Qualifications:

• Education: Bachelor's Degree in related field
• Experience: 3 years of progressively responsible work experience including 2 years in a lead capacity
• Or: In place of the above requirements, the incumbent may possess any combination of relevant education and experience which would demonstrate the individual's knowledge, skill, and ability to proficiently perform the essential duties and responsibilities listed above.

Physical Demands and Working Environment:

• Work is conducted in a typical office setting. Position typically requires extended periods of sitting while performing keyboard operations.

Position requires a resume and cover letter for consideration of application. Please note how you meet minimum qualifications within the cover letter. Applicants who are selected for next steps in the hiring process will be invited by phone or e-mail. Candidates are encouraged to apply at the earliest possible date as screening, interviewing, and hiring decisions will be made through the recruitment period, until such time as the vacancy is filled. First review of applicants will be made by 15th day from original post date.

The City of Kirkland is a welcoming community where every person can thrive and grow. We value diversity, inclusion, belonging, and work together to support our community. We do this by solving problems, focusing on the customer, and respecting all people who come into the City whether to visit, live, or work. As an Equal Opportunity Employer, we are committed to creating a workforce that does not discriminate on the basis of race, sex, age, color, sexual orientation, religion, national origin, marital status, genetic information, veteran status, disability, or any other basis prohibited by federal, state or local law. We encourage qualified applicants of all backgrounds and identities to apply to our job postings. Persons with a disability who need reasonable accommodations in the application or testing process, or those needing this announcement in an alternative format, may call 425-587-3210 or Telecommunications Device for the Deaf at711.