HR Technician - English & Bilingual (English/Spanish)

• Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range
• Bilingual Premium Pay* - An additional $1.50/hour on top of the hourly pay rate for fluent bilingual positions
• Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year
• County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options
• Staff Development/Wellness Pay - Annual benefit allowances of up to $1,250 and ongoing education/training opportunities
• Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits
• Retirement - A pension fully integrated with Social Security
• Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment
• Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education

• Schedule appointments for and announce the arrival of lobby visitors, including County employees, to meet with the appropriate County HR staff
• Monitor County HR's central email, mail, and voicemail boxes and distribute inquiries to the appropriate points of contact for additional support
• Evaluate, develop, and implement desk procedures to reduce redundancies in assigned duties
• Gather, track, reconcile, and report on central safety activities, training program status/statistics, loss data, and corrective actions tracking
• Assist in the negotiation and administration of occupational health and safety contracts
• Receive and verify of vendor invoices, process invoices for signature, and coordinate payments
• Provide written and verbal occupational health and safety information and reception support to the public and all levels of employees
• Support HR's ergonomics activities and Lending Library, create minutes for meetings, and coordinate events and training

• Administer and proctor monolingual English and bilingual English/Spanish examination processes including written exams
• Prepare and translate materials for recruitment and examination processes, job fairs, and other community events
• Provide guidance to employees, departments, and the public and effectively communicate technical information
• Conduct research, summarize information, and present findings in a variety of formats to various audiences
• Track, reconcile transactions, and report on advertising, examination, job fair, and/or training program activities and statistics
• Evaluate, develop, and implement desk procedures to reduce redundancies in assigned duties
• Apply your experience working effectively with Excel, Word, Outlook, Canva, and/or social media platforms in a professional setting
• Work with HR software and online information systems including HRIS and the applicant tracking system NeoGov

• Have excellent communication skills, and can effectively interact with a diverse customer base including the public, vendors, staff, department heads, County officials, and union representatives
• Possess sound judgment and a commonsense approach to addressing daily challenges, using these skills to resolve routine issues and determine when to escalate to analysts/managers as needed
• Can balance multiple competing demands/deadlines and work interruptions
• Are skilled in researching and auditing data
• Have superb organizational skills and the ability to follow complex policies and procedures
• Possess high-functioning customer service skills, with the ability to maintain collaborative working relationships and effectively coordinate services for various internal and external stakeholders
• Possess intellectual curiosity that drives a commitment to personal and professional growth

Experience and Education: Any combination of education, training, and experience which would likely provide the required knowledge and abilities listed. Normally, academic coursework in human resources administration, public administration, business administration, management, accounting, political science, economics, statistics, English composition, psychology or closely related courses and one year of full-time experience performing varied and complex clerical work, related to human resources, including explaining policies to the general public and/or internal customers.

License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. The position(s) advertised in this announcement do not require possession of a valid California Driver's License.

Knowledge of: basic human resources principles and procedures; personnel and payroll records and documentation; arithmetic (addition, subtraction, multiplication, division, decimals, percentages, fractions), administrative techniques and principles of organization; techniques and practices of research methodology, data collection, and preliminary analysis; report writing; application and use of basic statistics; interview techniques sufficient to obtain information related to employment; written and oral communications, including language mechanics, syntax and English composition; modern office methods and procedures; database, spreadsheet, word processing applications, and presentation software, including basic methods of graphic presentations.

Ability to: read, understand, and explain human resources policies, procedures, and rules; communicate clearly and effectively in front of groups and on a one-on-one basis; learn effective interviewing techniques; exercise good judgment; collect, compile and analyze qualitative and quantitative data; understand and explain laws, regulations and policies governing program operations; communicate effectively orally and in writing; establish and maintain effective working relationships with management, employees, clients, and the public; organize and prioritize work assignments; use and understand common database, spreadsheet and word processing applications; learn specialized computer applications.

• Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process.
• You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions.
• You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately.
• Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification.

• Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions.