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Academic Programs Support Specialist

Santa Barbara City College
United States, California, Santa Barbara
Feb 19, 2025


Academic Programs Support Specialist

Salary: $73,226.04 - $89,207.04 Annually
Job Type: Classified Staff
Job Number: 02/2025-152
Closing: 3/25/2025 11:59 PM Pacific
Location: Schott Campus, CA
Department: School of Extended Learning Admin

Basic Functions

Under the direction of an assigned administrator, perform a variety of complex and technical clerical accounting and administrative duties in support of the college's academic programs, relieving the administrator of these details. Confirm and process teaching loads and faculty stipends for all credit and/or noncredit faculty; data entry and maintenance in multiple enterprise level systems; serve as primary liaison to Payroll, IT, Human Resources and Scheduling Office regarding faculty pay and assignments.

Representative Duties

Perform a variety of complex and technical clerical accounting and administrative duties in support of the assigned academic office of the college.

Maintain accuracy of teacher load unit (TLU) data in multiple systems and distribute information to department chairs, Payroll and Human Resources.

Research, compile and verify a variety of data and information related to faculty TLUs.

Perform a variety of clerical accounting duties requiring mathematical computations and entering formulas in spreadsheets.

Prepare related special reports and projects as requested.

Serve as primary liaison to Payroll, IT, Human Resources and Scheduling Office regarding faculty pay and assignments.

Maintain and monitor TLU system for adjunct faculty teaching load at any of our locations.

Maintain TLU banking system for faculty.

Distribute payroll authorization forms to adjunct and contract faculty, Payroll, Scheduling Office and Human Resources.

Verify Dual Enrollment faculty are paid properly.

Verify accuracy of teaching assignments, TLUs and calculation of payments based on the formulas used to determine proper compensation for the faculty member.

Provides assistance to the administrator in performing a wide-range of administrative and detailed clerical assignments such as preparation of agendas, documents for meetings, scheduling, stipend memos, correspondence, and communication.

Conducts research to gather information regarding a variety of topics.

As appropriate, takes initiative to resolve issues independently to reduce workload of administrator and administrative assistant.

Assures smooth and efficient office operations.

Extensive email, telephone and in-person contact with administrators, staff, students, representatives from other colleges, businesses, and public agencies.

Serve as informational resource, relieving the administrator from performing these tasks; provides assistance or directs inquiries to appropriate staff; exercise independent judgment in resolving a variety of issues; refer difficult issues to the administrator; provide technical information related to programs or department operations and related standards, requirements, laws, rules, regulations, policies and procedures.

Compose, independently or from oral instructions, note or rough draft, a variety of materials such as inter-office communications, forms, letters, instructional materials, memoranda, surveys, announcements, bulletins, BoT agenda items, lists, manuals, programs, certificates, schedules, catalogs, brochures, labels, fliers, notices, newsletters and other materials.

Maintain records, logs, reports, filing systems related to the assigned academic office.

Receive, sort and distribute mail as required; prepare and distribute informational materials and bulk mailings; contact others to request documents as needed.

Operate a variety of office equipment including calculator, copier, fax machine, computer, and assigned software.

OTHER DUTIES:
Perform related duties as assigned.

Education and Experience

Any combination equivalent to: graduation from high school and four years increasingly responsible clerical or administrative experience involving clerical accounting, significant attention to detail and frequent public contact.

Understanding of and sensitivity to meeting the needs of the diverse academic, socioeconomic, cultural, disability and ethnic background of the student, community, and employee population.

PREFERRED QUALIFICATIONS:
  • Experience working with Banner or similar student information systems
  • Experience processing faculty loads and stipends
  • Experience in data maintenance and reporting in multiple enterprise level systems
  • Experience in class scheduling
  • Strong analytical and problem solving skills


SALARY INFORMATION:

The current salary schedule range for the Academic Programs Support Specialist is Salary Table 29, Range 34, $73,226-$82,851. Nine step salary range continues to a maximum of $89,207. Initial placement based on experience with annual advancement to the next higher step.

WORKING HOURS :
Monday - Friday: 8:00 AM to 4:30 PM. Hours may vary, 12 months per year, plus fringe benefits; 6 month probation period. All work schedules and work assignments are subject to change based on the needs of the college.

Knowledge and Abilities

KNOWLEDGE OF:
Terminology, practices and procedures of academic programs.
Organization, operations, policies, objectives and activities of academic programs.
Modern office practices, procedures and equipment.
Spreadsheet software tools and database management tools.
Record-keeping and filing techniques.
Detailed clerical accounting work.
Telephone techniques and etiquette.
Correct English usage, grammar, spelling, punctuation and vocabulary.
Mathematical calculations to perform basic calculations and enter data into formulas.
Interpersonal skills using tact, patience and courtesy.
Detailed data maintenance.
Database maintenance and data retrieval.

ABILITY TO:
Problem solve independently.
Apply critical thinking skills with significant attention to detail.
Perform mathematical calculations.
Perform clerical accounting tasks.
Perform a variety of complex and technical clerical and administrative duties.
Coordinate flow of communication, correspondence and information for administrator.
Understand and resolve issues, complaints or problems.
Answer telephones and greet the public courteously.
Complete work timely with many interruptions.
Meet schedules and timelines.
Compile and verify data, prepare related reports.
Work independently with little direction or supervision.
Communicate effectively both orally and in writing.

GENERAL REQUIREMENTS (Upon Offer of Employment):
  • The selected candidate must be fingerprinted and tested for tuberculosis prior to the start of employment.
  • The Immigration Reform and Control Act of 1986 requires verification of identity and the right to work in the United States.
  • Selected candidates must be able to perform essential functions of the position with or without reasonable accommodations.
  • Proof of college coursework or degrees indicated will be required of selected candidates.
  • All offers of employment are subject to approval by the Board of Trustees.

REQUIRED APPLICATION DOCUMENTS:

(The following required documents must be submitted electronically via the online application system.)
  1. Online District Application form at https://www.schooljobs.com/careers/sbcc
  2. Within the online application is a required supplemental question on diversity. The committee will be reviewing your answer as part of the screening process. Please take your time and answer the question thoroughly.
  3. Letters of reference are not required for this recruitment. Please do not submit reference letters within your online application.
  4. Within the online application, there is a required section to list five references. These references will be contacted if you are selected as a finalist for the position. These references should be able to critically assess your work qualifications and job performance


Additional Instructions:

If you experience technical difficulties attaching any of your documents electronically, please contact Human Resources for instructions. If you do not have a scanner, there are commercial facilities available to assist you with this process. All required documents must be submitted with your electronic application by the application deadline or your application will be considered incomplete and will not be considered.

Application Procedure:

To be considered for this position, a complete online application including all required application documents (listed above) must be submitted via https://www.schooljobs.com/careers/sbccby the application deadline (please see instructions to applicants). It is important that the online District Application form (Item #1) be complete and specific to fully indicate the education, experience and other qualifications of the applicant. "See Resume" is not acceptable.

If you apply for more than one position, copies of all the required documents must be attached separately for each position. Applications and all documents submitted become the property of SBCC and are retained electronically.

Selection Procedure:

The selection committee, who will recommend candidates for personal interviews at SBCC, will initially review online applications. After the initial interviews have been conducted, the committee will recommend the top candidates to the hiring manager for a final interview. The successful candidate's name will then be presented to the Board of Trustees for final approval and authorization to hire. Candidates will participate primarily in remote interviews and in some instances final interviews may be conducted in person while observing all health and safety protocols as approved by the Santa Barbara County Health Department.

Accommodation for Applicants with Disabilities:

If you are selected for an interview and need special services or facilities to participate in the interview, please contact Human Resources. Reasonable accommodation will be provided for applicants with disabilities who self-disclose.

SBCC is an equal opportunity employer committed to nondiscrimination on the basis of national origin, religion, age, gender, gender identity, gender expression, race, ethnicity, color, medical condition, genetic information, ancestry, sexual orientation, marital status, physical or mental disability, pregnancy, military and veteran status, or because he/she is perceived to have one or more of the foregoing characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics, consistent with applicable federal and state laws. Reasonable accommodation will be provided for applicants with disabilities who self-disclose.

- EQUAL OPPORTUNITY - TITLE IX EMPLOYER

To apply, visit https://www.schooljobs.com/careers/sbcc/jobs/4833257/academic-programs-support-specialist

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