ESSENTIAL DUTIES AND RESPONSIBILITIES Establish and maintain a consistent working relationship with BLE's customer account holders. This includes expanding customer contacts; regular customer visits and developing consistent account strategies. Identify working groups related to heavy equipment rental industry and actively participate in their organizations. Ensure revenue growth and services at assigned customer account(s) while meeting customer needs Develop and maximize market share in the heavy equipment rental markets Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors. Adjusts content of sales presentations by studying the type of sales outlet or trade factor. Focuses sales efforts by studying existing and potential volume of dealers. Submits orders by referring to price lists and product literature. Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses. Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc. Recommends changes in products, service, and policy by evaluating results and competitive developments. Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. Provides historical records by maintaining data on area and customer sales. Contributes to team effort by accomplishing related results as needed Embraces BLE core values: Make It Happen, Do the Right Thing, Work Hard, Smart and Safe, We Care, Be the Best and Own It Performs additional duties and responsibilities as assigned SUPERVISOR RESPONSIBILITIES Does this position supervise others? YES NO Does a supervisor report to this position? YES NO TECHNICAL SKILLS Strong organizational skills with a strong ability to prioritize and multi-task Ability to adhere to and meet deadlines Excellent communication skills (oral and written) Excellent customer service skills Proficient in Wynne System and Microsoft Office including: Word, Excel, Outlook and Power Point WORK ENVIRONMENT/PHYSICAL REQUIREMENTS PHYSICAL REQUIREMENTS Sitting - for extended period of time without being able to leave the work area Standing - for extended period of time without being able to leave the work area Grasping - regularly picks up objects with fingers Near Acuity - requires clarity at 20 feet or more with or without corrective lenses Speaking - requires expressing ideas by the spoken word Reaching-regularly required to use hands and arms to reach objects Listening - requires the perception of speech or the nature of sounds in TRAVEL What is the % of business travel for this job? 80 % How much international business travel? 0% Does this job require working in multiple states or countries? YES NO EDUCATION & EXPERIENCE 2-4 year degree is preferred, but not required 3 to 5 years sales experience within the heavy equipment industry and/or 5 years' experience in the related field Strong Computer Navigation Skills; Proficient in Microsoft Office and Wynne System Must have a valid driver's license and driving record in good standing Knowledge of frequently used Sales and Customer Relations Concepts, Practices and Procedures
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