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Development Associate, Talent Management

Massachusetts General Hospital
United States, Massachusetts, Boston
125 Nashua Street (Show on map)
Feb 14, 2025
The Development Associate is an integral support position on the Talent Management team within the Mass General Development Office. With guidance and training, the Associate supports the work of the Talent Management team by managing calendars, assisting with preparations for meetings and events, drafting documents and communications, and completing data entry. Reporting to the Director of Development, Talent Management, the Associate collaborates with colleagues to perform assigned responsibilities, including projects related to the employee life cycle for a department of nearly 250 employees. The Associate manages the calendar and select administrative activities for the Associate Vice President of Development, Talent Management, Finance and Operations.
Primary Responsibilities:
With guidance from the Director:
* Assist with coordinating logistics, drafting agendas and other materials for
review, taking notes and organizing follow up actions for meetings, internal
events, and presentations, communicating any issues as needed.
* Manage the calendar of the Associate Vice President, keeping it free of
scheduling conflicts. Proactively coordinate and schedule meetings, adjusting
as needed to accommodate shifting priorities. Ensure adequate preparation
time is allocated by coordinating briefing materials and necessary follow-ups.
* Support recruitment activities:
- Update job description templates
- Schedule interviews, as needed
- Track candidates as they move through the interview process
- Update position data in Quickbase.
* Complete data entry of department-level human resources information
utilizing a relational database (Quickbase); generate templated reports, as
needed
* Coordinate tasks related to professional development initiatives, including:
- An annual cross-training fellowship program
- A mentorship program
- Internal and external training and learning opportunities.
* Coordinate agendas, notes, timelines and related documents for select
meetings, including Talent Management team meetings, Managers Quarterly
Meeting, the Employee Advisory Group meetings.
* Update process guides, correspondence templates, tools, and tip sheets
related to Talent Management processes.
* Effectively troubleshoot and resolve issues as they arise, with appropriate
guidance
* Serve as backup to other team members as needed.
* Attend departmental meetings as appropriate, engage in healthy and
productive debate on office issues, work toward consensus and carry out
assigned action items or follow-up tasks.
* Use sensitivity, good judgment and overall standards of excellence in
communicating with internal and external stakeholders.
* Participate in professional development.
* Contribute to maintaining positive office morale, even in the face of high work
volume and challenging periods.
* Take on other office-wide tasks, as needed.
* Adhere to the mission, credo, and standards of behavior of Mass General
Hospital.

At least 6 months of experience in a customer service or relationship-building role is required. A bachelor's degree is preferred but not required.

In addition, the ideal candidate will possess the following skills, abilities and attitudes:

  • Proficiency with data entry or data management in a database
  • Strong verbal and written communication skills
  • Excellent attention to detail
  • Creative problem-solving skills
  • Strong organizational, time management and project management skills
  • Command of Word, PowerPoint, Excel and Outlook, or the ability to learn them quickly
  • Competency using videoconferencing platforms (Zoom and Teams preferred)
  • Familiarity with WordPress or other web design programs
  • Ability to work collaboratively with diverse audiences
  • Professionalism and a strong work ethic
  • Desire and motivation to learn about the organization and fundraising
  • Awareness of personal work styles in self and others
  • Adaptability and flexibility in times of shifting priorities
  • Inclination to build relationships with people inside and outside of the organization
  • Good judgment and care in dealing with confidential information


The General Hospital Corporation is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
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