Associate Director, Verizon Business Employee Engagement

You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.

By joining Verizon as a leader in the Corporate Communications organization, you will have the opportunity to lead employee engagement for Verizon Business, a $30 billion business focused on delivering solutions and products to power and empower global enterprises, small and medium businesses, and government and public sector customers.

A leader in this role will oversee employee engagement within the Verizon Business Group and lead a team focused on telling action-inspiring stories of how we serve more businesses than any competitor and the unbeatable solutions we bring to our customers daily. Further, this leader will partner with the business unit's internal functions as well as support organizations such as the Corporate Communications team, Human Resources, etc., to create and execute communications that empower employees, amplify their voices, and ensure they feel valued and connected to the organization's success.

Responsibilities include:

• Partnering with the Corporate Communications Leader for Verizon Business to develop and execute a comprehensive employee engagement strategy that compliments the overall communications approach, driving company priorities, business unit's goals, and initiatives.

• Proactively identifying opportunities to deepen employees' pride and sense of belonging - a key ingredient of driving customer experiences through great employee experiences - and empowering employees to act as brand ambassadors and advocate for Verizon as an Employer of Choice.

• Building and maintaining strong relationships with key internal stakeholders, including business unit's leadership, operational support, and internal partners (Corporate Communications, Human Resources, etc.), to create and deliver segmented and targeted communications to diverse global Verizon Business internal audiences.

• Partnering with stakeholders on developing end-to-end communications plans for large cross-functional projects, planning and delivering virtual, hybrid, and in-person events.

• Engage internal stakeholders in creating a fresh, personalized, innovative employee experience by leveraging new technologies and tools to enhance engagement.

• Use data-driven insights, including pulse surveys and feedback, to monitor and measure the effectiveness of employee engagement initiatives, identify engagement trends and opportunities, and make decisions on how to best optimize how we reach employees with the right message at the right time and through the right platforms.

• Provide strategic counsel to the executive team, ensuring a consistent and effective leadership message internally.

• Develop written content to support employee engagement needs, from internal communications for business transformation projects to articles highlighting the Verizon Business brand to employees.

• Lead a high-performing employee engagement team, fostering a culture of trust, care, and excellence and building the team's reputation as a strategic advisor in the business.

Most of all, you share our belief that people are our most important investment. You know the value of a great leader-and how inspiring and empowering it can be to work for one. You're driven to help your internal clients be better leaders and believe in everyone's potential to grow. You're a great listener-people naturally approach you for help and advice. And you enjoy partnering with your clients and stakeholders to solve complex problems and, in the process, make us better every day.

You'll need to have:

• Bachelor's degree or four or more years of work experience.

• Eight or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.

• Experience in internal communications, employee engagement, or related fields in a corporate or agency setting.

• Experience in corporate communications, employee engagement, and executive communications.

• Experience with segmentation and targeting to get the right message to the right audience.

• Strong leadership skills, interpersonal skills, and relationship management skills with the ability to manage others, as well as across, up and down an organization.

• Experience as a communications business partner to a C-suite executive in a multi-national, matrixed organization.

• Experience using internal digital communications platforms and comfort leveraging AI to elevate performance.

Even better if you have one or more of the following:

• Master's Degree.

• Ability to adapt to changing priorities, pivot quickly, and respond with urgency.

• Strong project management and organizational skills with the ability to manage multiple priorities.

• Deep understanding of how to develop integrated communications with a focus on product and marketing.

• Demonstrated ability to identify engagement opportunities and to develop, execute, and deliver tactics that support growth.

• Exceptional written and verbal communication skills with an ability to connect across diverse audiences.

• Experience in the telecommunications and/or tech sector.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.