Total Wireless Channel Management

You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.

When you join Verizon...

At our core, we are dedicated to enriching lives by bridging the gap between individuals and premium wireless experiences that not only meet but exceed expectations in value and quality. We believe that everyone deserves access to seamless, reliable, and affordable wireless solutions that enhance their day-to-day lives, connecting them to what matters most. By joining our team, you'll play a pivotal role in this mission, working towards delivering innovative, customer-focused solutions that open up a world of possibilities. We're not just in the business of technology; we're in the business of connecting people, empowering them to explore, share, and engage with the world around them in ways they never thought possible

Building on our commitment to connect people with quality experiences that offer the best value in wireless, let's delve deeper into how we strategically position our diverse portfolio to cater to a broad spectrum of needs and preferences. Our portfolio, comprising 11 distinct brands, is meticulously organized into five families, each designed to address specific market segments and distribution channels to maximize reach and impact.

• Total Wireless & Verizon Prepaid: At the forefront, we have Total Wireless and Verizon Prepaid, our flagship brands available at Verizon exclusive and/or national/retail stores. Verizon Prepaid continues to maintain a robust and loyal consumer base, while Total Wireless is on a rapid ascent, capturing the hearts of more customers with its compelling offerings.

• Straight Talk, TracFone, and Walmart Family Mobile: Straight Talk, Tracfone, and Walmart Family Mobile stand as giants in our brand portfolio, boasting significant presence in Walmart. Their extensive reach and solidified position in the market underscore our commitment to accessible, high-quality wireless solutions across diverse retail environments.

• Visible: Visible, as a standalone brand family, caters to the digitally-savvy, single-line customers who prefer streamlined, online-first interactions. This brand is a testament to our adaptability, embracing the digital evolution of customer engagement.

• Simple Mobile: Carving out a niche of its own, Simple Mobile shines as the premier choice among authorized resellers. Its consistent recognition as the most carried brand in Wave7 Research's prepaid dealer survey for 36 consecutive quarters speaks volumes about its popularity and reliability.

• SafeLink: SafeLink remains dedicated to serving customers through government subsidies. With a strategic pivot towards Lifeline in the absence of ACP, SafeLink continues to fulfill its mission of providing essential communication services to those in need.

What you'll be doing...

As the Channel Management Consultant within the Total Wireless Exclusive Retailer team, a part of the VCG Value Organization, you will be directly responsible for supporting the Sales and Store Build teams, managing various elements of the store build funnel, vendor relationships as it relates to the distribution execution and multiple sales programs to enable further quality of activation and sales growth. You will orchestrate cross functionally to help drive the strategy for process and partnership improvements and move the ball forward. You will work very closely with the National Distributor Management team as well as other key support organizations and will require a high degree of collaboration, coordination and prioritization with responsibilities to include:

Responsibilities:

• Coordinating cross functionally to help execute on business plans and strategy; driving the channel priorities to accelerate sales, improve retention and grow distribution

• Building new relationships with Master Agent leadership teams to create and develop strategies to enable door growth and attainment of the respective Master Agent KPI targets.

• Working with teams help identify sales health concerns, forecast new store openings and ultimately drive output to enable the opening of 1000+ net new Total Wireless locations in 2025.

• Ingesting multiple data sources to leverage performance metrics to make strategic recommendations and drive decision making on channel priorities

• Building and managing a temporary and permanent closure process to provide clear line of site to leadership of distribution impact as well as partner with National Distributor Managers to follow up and mitigate where possible

• Managing and driving accountability of build process SLAs with both Master Agents and key vendors who support various aspects of new store builds.

• Developing, enhancing, and executing on technology to drive efficiency across both Sales and Store Build teams

You are an effective and inspiring team member, able to engage and motivate peers to deliver outstanding performance. You enjoy working in a dynamic environment and you have the ability to balance competing demands and priorities. You have the business acumen and executive presence to establish credibility with leadership and you effectively balance the needs of all involved.

Where you'll be working...

In this role, you'll have a defined work location that includes work from home and assigned office days (in-office days are Tuesday, Wednesday, and Thursday).

What we're looking for...

You'll need to have.

• Bachelor's degree of four or more years of work experience.

• Four or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.

• Experience supporting one of VCG's sales channels or similar experience.

Even better if you have one or more of the following:

• An MBA, or an M.S. in related fields.

• Strong relationship management skills.

• Ability to solve complex problems creatively.

• Ability to prioritize and execute effectively.

• Strong interpersonal communication and collaboration skills.

• Managed complex projects with cross-functional teams and aligned groups to a common goal.

• Experience with Strategic initiatives with data driven outcomes.

• Two or more years of Indirect channel experience, including new store openings.

• Exceptional PP/Google Slide creation for executive presentations.

• Understanding of organizational objectives, functions, and motivations.

• Understanding of key financial concepts relevant to Verizon business performance.

• Demonstrate ability to work with, understand, and manage analytics data and reporting tools.

• Project management experience.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.