Marketing Operations Coordinator

About The Kennedy Center

"I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit." - President John F. Kennedy

The Kennedy Center is the nation's cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.

At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts.

Why Join Us

We offer a total rewards package to all full-time employees to include:

• Staff offers for discount tickets
• Retirement plan with organization matching (after 1 year of employment)
• Qualifying employer for the Public Student Loan Forgiveness Program (PSLF)
• Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA)
• Annual Leave, Sick Leave, and Personal Days available immediately upon hire
• 11 paid holidays per year
• Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA
• Flexible work arrangements
• We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video!

Pay Details

The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $50,000 - $55,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate's skills, expertise, and experience as it relates to the position qualifications and responsibilities.

Job Description

We are seeking a proactive and detail-oriented Marketing Operations Coordinator to play a pivotal role in ensuring the efficient and effective operations of our Marketing team. In this position, you will provide essential marketing and administrative support to the marketing team reporting to the Senior Vice President of Marketing. Your responsibilities will include refining and managing team processes and workflows, coordinating marketing communications, supporting media buying and serving as the primary administrative contact for the team. This role is ideal for someone who thrives in a dynamic environment and is passionate about optimizing operational efficiency within a marketing context. Join us in driving excellence and innovation in our marketing operations!

Key Responsibilities

Marketing Operations

• Provide assistance to the Senior Vice President of Marketing, through both written and verbal communication.
• Collaborate with the media, advertising, social media and strategy teams to support project routing and tracking using Asana and Robo head.
• Support the team in providing marketing communications content and file management and project management inclusive of social media.
• Coordinate Marketing Department meetings and communications including scheduling, logistics and creating and sending the agenda and presentation documents.
• Support the team with coordinating special events for marketing partners, patrons, and affinity groups.
• Build and manage accuracy of affinity and partner organizations email database and communication lists.

Administrative Duties

• Ensure purchase orders, requisitions, and reimbursements for Marketing are completed in a timely manner.
• Lead Marketing team-wide office supply orders and material purchases.
• Manage calendar requests and assist in the scheduling of meetings with internal and external constituents. \
• Other duties as assigned.

Key Qualifications

• Bachelor's degree or applicable professional experience.
• Minimum 2-3 years marketing, project management, administrative or related experience required.
• Experience in managing social media and marketing communications projects is preferred.
• Working knowledge of the performing arts or marketing departments is preferred.
• Superior organizational, written, and verbal communication and interpersonal skills.
• Knowledge of and experience with office administrative processes, marketing databases.
• A professional and cordial demeanor, tact, and diplomacy are imperative as the incumbent is regularly in contact with people at all levels of society and business including Kennedy Center leadership, high level volunteers, major donors and prospects, and other Center personnel.
• A clear understanding of the Kennedy Center mission, and an understanding of the ways in which a fundraising operation works within a large and complex institution.
• Experience with Tessitura is ideal.

Additional Information

• Large, vibrant, fast-paced office that values initiative, efficiency, innovation, and teamwork.
• Office culture encourages professional growth through internal promotion whenever possible.
• Working outside of normal business hours (nights and weekends) can be expected from time to time.
• The noise level in the work environment will vary, however attendance at major events and performances may be required. In those conditions, the noise level is very loud.
• Lighting conditions on the offices vary and modification of the in office lighting may not be possible.