Senior, Simplification

ABOUT

Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way.

OVERVIEW

The Senior, Simplification will help lead simplification efforts at Bloomingdale's and be responsible for the strategic project planning and execution of a set of initiatives established by the Senior Leadership team. This role requires an accomplished leader and strategic thinker with a strong background in process improvement and ability to deliver significant business results. This role will also participate in organization building activities and market the Simplification team to the broader organization to secure buy-in and solicit new process improvement opportunities.

As part of the Simplification Office, you will gain un-matched exposure to senior leaders and some of Bloomingdale's toughest challenges / opportunities.

ESSENTIAL FUNCTIONS

Simplification Process Lead

• Define deliverables, structure project work plans, and provide thought leadership to solve the most complex challenges
• Work directly with senior leaders and their teams to drive simplification - discovery, diagnosis, data analysis, measurement, and recommendation(s)
  
  
  
  • Stand-up meeting structure and functional involvement
  • Targeted deep dives across people, processes, tools, data; align feedback across sources and refine with fact-based research
  • Diagnosis of root causes related to challenges including deep understanding of current processes, critical inputs, decision rights and desired outcomes
  • Accountable for solution design and implementation, including gaining buy-in from senior leaders and key stakeholders
  
  
• Empower the business teams to own the decisions with a continuous improvement mindset
• Lead cross-functional projects including successfully planning and executing deliverables on time, keeping stakeholders informed, and remaining agile to ensure high-quality outcomes.
• Partner with HRBP to assess change readiness and prepare plans for helping stakeholder through change
• Partner with HRBP to develop and track performance and improvement in key metrics (KPIs)

Simplification Methodology & Opportunity Identification

• Define/refine the Simplification methodology - process and tools, and champion with cross- functional working teams while executing the Simplification roadmap
• Report and communicate the results from process improvement efforts to key stakeholders including EC and other senior leaders
• Vet new project opportunities and drive the development of the corresponding business cases
• Develop and share best practices among fellow process improvement partners across the organization

QUALIFICATIONS

• Education/Experience: Bachelor's degree required; 3+ years retail or consumer industry preferred; 2+ years of process improvement or complex problem-solving experience preferred; consulting and/or advisory background a plus.

• Communication Skills: Excellent communication and facilitation skills (oral, written and listening); ability to understand, organize and communicate complex information in an easily understandable format tailored to a variety of audiences; ability to develop, document, communicate and operationalize new processes; ability to challenge senior leaders and debate complex topics

• Reasoning Ability: Ability to synthesize complex information and derive data-driven insights through logic and frameworks; Retail and business acumen to understand and evaluate new and existing business strategies, as well as implementation risks, across the full scope of an omnichannel retailer

• Other skills: Track record for building strong relationships, including building trust with senior leaders; excellent problem solving and stakeholder engagement skills; ability to learn about new topics efficiently; strong research skills including technology and best practices; skilled in Excel and PowerPoint