Product Manager, Home Service Plus

CenterPoint Energy

paid time off, paid holidays, tuition reimbursement, 401(k)

United States, Minnesota, Minneapolis

Feb 04, 2025

CenterPoint Energy and its predecessor companies have been in business for more than 150 years.

Our Vision: Our vision is to become the most admired utility in the United States through the execution of our long-term growth strategy. We have an unwavering commitment to safely and reliably deliver electricity and natural gas to millions of people.

Job Summary

Achievehigher customer engagement and satisfaction through product and services attachments that satisfy revenue and customer growth targets through the development and execution of marketing strategies and campaigns. Enhance CenterPoint Energy Home Service Plus customers' journey while working collaboratively with internal and external stakeholders.

Essential Functions

Developsand executes marketing strategies and plans to meet growth targets for CenterPoint's Home Service Plus repair, maintenance and replacement plans, as well as equipment sales.
Analyzes customer data and research to develop and implement omni-channel marketing plans that meet customer needs, identify market opportunities and enhance service delivery.
Participates in the development of the marketing approach, channel mix, key audiences, messages, budget and marketing ROI requirements.
Manages end-to-end projects and campaigns aspects, including scope, documentation, customer and campaign analytics, internal and external stakeholder relationships and communications.
Directs the development of marketing materials that clearly communicate the brand and product/program positioning to the customer.
Manages the execution of integrated omni-channel marketing and customer communication campaigns.
Collaborates with product/project/program managers and creative teams to design, plan, test, deliver, monitor and optimize campaigns.
Communicates and collaborates with applicable sales channels to achieve overall sales and customer retention goals.
Tracks promotion effectiveness and continually optimize, test, share learnings and incorporate changes into future planning.
Focuses on data-driven decision making by continually tracking results, measuring performance against goals, tracking expenses against budget, reporting results and taking corrective action with respect to variances.
Uses understanding of overall business direction, competitive intelligence and analytics, best practices, customer needs, market influencers, market opportunities, and internal core competencies to work with other stakeholders to modify and improve marketing offers

Education Description

Requiresa Bachelor's degree in Marketing, Communications, Business, Business Administration, or related field from an accredited college or university.

Experience

Requiresa minimum of five years of experience thatincludes strategic marketing, marketing plan development and execution.
Campaign management, project management, development/ implementation/measurement of marketing and promotional plans, formal and informal team leadership and internal and external communications.
Results oriented with business and financial acumen.

We want you to know

Being a part of the CenterPoint Energy team is more than a career alone. It's an opportunity to make a positive impact. You will be an integral part of enabling everyday life and the pursuit of possibilities for the customers we serve and the communities we share. The vital services we provide are at the core of making our world work, and by sharing your energy with us, we'll create a better tomorrow together.

What we bring to you

* Competitive pay

* Benefits eligibility begins on your first day

* Medical, Dental, Vision Benefits

* Health Savings Account (HSA) with a company contribution

* Health/Dependent Care Flexible Spending Accounts

* 401(k) Savings Plan featuring a company match dollar-for-dollar up to 6% and a company contribution of 3% regardless of your contribution

* Flexible work schedule, paid holidays and paid time off

* Paid training

* Professional growth and development programs including tuition reimbursement

* Life, AD&D, Disability

* Employee Assistance Program (EAP)

* Transit subsidies

* Access to discounts at fitness clubs and an on-site wellness center at our headquarters in Houston

Job Type: Full Time

Posting Start Date:02/04/2025

Posting End Date: 02/18/2025

This contractor and subcontractor shall abide by the requirements of 41 CFR * 60-1.4(a), 60-300.5(a), and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.

Compensation: $74,806.40 to $112,209.60 Annually

CenterPoint Energy is required by Minnesota law to provide a good faith estimate of the minimum and maximum starting compensation range at the time of posting for the opportunity. This annual compensation range is specific to Minnesota and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

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