Operational Technology IT Solution Support Specialist

Moog is a performance culture that empowers people to achieve great things. Our people enjoy solving interesting technical challenges in a culture where everyone trusts each other to do the right thing. For you, working with us can mean deeper job satisfaction, better rewards, and a great quality of life inside and outside of work.

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Moog is a performance culture that empowers people to achieve great things. Our people enjoy solving interesting technical challenges in a culture where everyone trusts each other to do the right thing. For you, working with us can mean deeper job satisfaction, better rewards, and a great quality of life inside and outside of work.

Our team in Corporate Group is looking for an Operational Technology IT Solution Support Specialist to join them. You will report to the Operational Technology Support Manager and will have an onsite work schedule in Blacksburg, VA.

To be considered for the Operational Technology IT Solution Support Specialist role, here's what you'll typically need to bring with you:

• Typically, a bachelor's degree in Computer Science, Information Technology, or a related field and 8+ years of experience with Desktop Computer Support.
  • A combination of experience and education, or equivalent professional experience, may also be considered.
• Advanced technical knowledge of computer software, operating systems, hardware, and networking
• Ability and desire to learn and maintain skills with emerging technologies related to IT standards and computer/networking hardware.
• Microsoft MCP, MCSA, MCSE or comparable experience preferred.
• Familiarity with Operational Technology used in Manufacturing, LabView and Engineering Test Systems would be beneficial.

As an Operational Technology IT Solution Support Specialist, you will:

• Coordinate the installation of all operational computer/technology onto the Moog test and/or production networks. Ensure any required services are functioning properly between the Moog test and production networks.
• Provide schedule-critical support for Moog Operations IT assets and infrastructure.
• Maintain an inventory of all operational computer/technology used in the Engineering, Manufacturing, Testing, Quality, Clean Rooms, and Inspection areas.
• Develop and partner with Operations and Test Equipment resources to maintain a lifecycle plan (initial build through end of need) including hardware/software maintenance for all specialized computer/technology used in the Engineering, Manufacturing, Testing, Quality, Clean Rooms, and Inspection areas.
• Develop and partner with Operations and Test Equipment resources to maintain a business continuity plan for all specialized computer/technology used in the Engineering, Manufacturing, Testing, Quality, Clean Rooms, and Inspection areas.
• Site point of Contact/Project Coordinator for Network/System upgrades effecting specialized computer/technology used in the Engineering, Manufacturing, Testing, Quality, Clean Rooms, and Inspection areas.
• Provide budget input to management for the proper maintenance and/or upgrade of specialized computer/technology used in Engineering, Manufacturing, Testing, Quality, Clean Rooms, and Inspection areas.
• Act as a liaison with Corporate IT technical teams to resolve technical IT issues effecting business operations.
• Work and collaborate with Operational staff to understand Moog Operational IT equipment needs.
• Support upgrades and improvements necessary to keep the Operational IT equipment state of the art.
• Identify systemic areas for improvement and work with the team, the value stream work-centers, and other functions to realize these improvements.
• Support business travel up to 5%.

How We Care for You:

• Financial Rewards: great compensation package, annual profit sharing, matching 401k, and the ability to participate in Employee Stock Purchase Plan, Flexible Spending and Health Savings Accounts
• Work/Life Balance: Flexible paid time off, holidays and parental leave program, relocation assistance.
• Health & Welfare: Comprehensive insurance coverage including medical, dental, vision, life, disability, Employee Assistance Plan ("EAP") and other supplemental benefit coverages.
• Professional Skills Development: Tuition Assistance, mentorship and coaching opportunities, leadership development and other personal growth programs
• Diverse and Inclusive Workplace: Employee Resource Groups, cultural events, and celebrations

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Salary Range Transparency:

Salary Range Disclaimer

The base salary range represents the low and high end of the Moog salary range for this position in the given work location. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range(s) listed is just one component of Moog's total compensation package for employees. Other rewards may include annual bonuses, employee stock purchase plan, an open paid time off policy, and many region-specific benefits.

This position requires access to U.S. export-controlled information.

EOE/AA Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran

Moog is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department via phone at 844-367-5787.