Information Technology Manager I

State of Vermont
life insurance, paid holidays, tuition reimbursement, remote work
United States, Vermont, Waterbury
Feb 03, 2025
Overview The Agency of Digital Services' IT Team supporting the Agency of Human Services is currently seeking an Information Technology Manager I to join our team. In this role, you'll have the opportunity to manage a variety of different systems and projects. We're ideally looking for candidates that have experience leading and implementing large scale technology projects for business applications, such as CRMs, but this is not a requirement. Duties of this position include: Manages information technology activities and systems for the Central Office of the Agency of Human Services, as well as assigned related tasks for the Department of Vermont Health Access (DVHA). Acts as a technical lead on assigned projects and systems. In this role maintains and enforces best practices from a technical perspective for systems, applications, and infrastructure. Also enforces best practices on all aspects and phases of project management including but not limited to solution design, requirement gathering, risk management, quality assurance, release management, operational readiness, and budgetary forecasting. Communicates to non-technical stakeholders how critical business functions rely on technical processes for assigned projects and systems. This includes how these functions flow through different system processes, technical manual tasks, and integrations with external systems. Designs, documents, and reviews technical documentation on assigned systems and projects for use in Maintenance & Operations and in future planning. Develops requests for proposals for departmental review and approval, enters into contracts with vendors, and monitors vendor performance through contract deliverables. Collaborates with senior management, internal stakeholders, and external stakeholders to define procedures, develop system strategies, and resolve issues. Reports regularly to Project Manager on project progress, issues, risks and escalates issues as needed. Performs related duties as required. This position works out of the State offices in Waterbury. Once trained and with agreement of supervisor, a telework agreement for hybrid office and remote work option is available, with expectation position is in office 1-2 days per week. This job posting requires the candidate either lives in Vermont or provides a timeline to relocate to Vermont prior to position start date. Who May Apply This position, Information Technology Manager I (Job Requisition #52013), is open to all State employees and external applicants. If you would like more information about this position, please contact Grant.Steffens-Hodgkins@vermont.gov. Resumes will not be accepted via e-mail. You must apply online to be considered. Please note that multiple positions in the same work location may be filled from this job posting. Environmental Factors Work is performed in a standard office setting. Some travel may be required for which private means of transportation should be available. Work outside of regular work schedule may be anticipated. Minimum Qualifications Six (6) years or more experience in computer science, business administration, public administration, mathematics, technical operations management or providing support to staff within an Information Technology environment. OR Four (4) years or more in an Information Technology Manager role with a combination of experience in computer operations, information technology management/administration or supervisory responsibilities. Total Compensation As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including: 80% State paid medical premium and a dental plan at no cost for employees and their families Work/Life balance: 11 paid holidays each year and a generous leave plan State Paid Family and Medical Leave Insurance (FMLI) Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan Tuition Reimbursement Flexible spending healthcare and childcare reimbursement accounts Low cost group life insurance Incentive-based Wellness Program Qualified Employer for Public Service Student Loan Forgiveness Program Want the specifics? Explore the Benefits of State Employment on our website. Equal Opportunity Employer The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State's employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.