Director, US Logistics Operations - Remote - Charlotte, NC (Charlotte, NC)

Since its founding in 1937, Krispy Kreme's focus has remained the same - making fresh doughnuts using our founder's original recipe. The brand's iconic Hot Light lets consumers know when doughnuts are being made in the shop so they can stop in and enjoy them hot, right off the line.

The Director, US Logistics Operations will lead our US Field Operations team on a transformation journey as we double our distribution over the next two years and transition to fully outsourced logistics operation. Leading a large, field-based organization, they will ensure seamless daily delivery of fresh doughnuts across our expanding network. This role will be responsible for nearly $300 million in third-party logistics (3PL) contracts, driving continuous improvement initiatives, optimizing the logistics network in partnership with internal teams, and delivering an exceptional experience for our customers. The ideal candidate will have strong logistics leadership experience, 3PL management, project management, and a passion for driving transformation.

A TASTE OF WHAT YOU WILL BE DOING:

• Inspire and manage a large, field-based team, fostering collaboration, accountability, and excellence.
• Immediately lead a multi-year transformation from in-sourced to outsourced logistics. Serve as the overall program lead, facilitating a staggered roll-out across multiple partners, managing risk and holding cross-functional teams accountable for execution.
• Manage and monitor performance of multiple 3PL providers to ensure high standards of service, quality, and cost-efficiency. Communicate the performance metrics to the organization on a regular basis. Lead quarterly business reviews with each 3PL partner.
• Drive all key metrics associated with Logistics P&L. Key metrics include cost per stop, route compliance, cost reduction, shrink and delivery efficiency.
• Accountable for year-over-year cost savings initiatives. Collaborate with 3PLs to identify and implement cost-saving initiatives and process improvements across the network.
• Build strong connections with customers and internal sales partners, ensuring delivery performance aligns with their needs.
• Partner with the internal network design team to develop, refine and implement logistics initiatives that support growth goals.

YOUR RECIPE FOR SUCCESS:

• A minimum of 12 years experience in logistics and supply chain management, directing large field-based organizations.
• Experience in DSD and/or with large multi-stop delivery routes
• Bachelors Degree in Supply Chain or similar field

*The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. The official job description will be provided during the application/interview process.

BENEFITS:

• Comprehensive benefits (medical, vision, and dental insurance)
• Employee discount program
• 401K plan
• PTO and "dream" days
• Company events
• Education Reimbursement
• Adoption Assistance
• Life Insurance
• FSA/HSA Plans
• Pet Insurance

Learn more at www.kkbenefits.com

WHY KRISPY KREME?

At Krispy Kreme, we focus on:?

• Loving People:?
• Our global culture is best captured by our Leadership Mix, a dozen behaviors that define how we work with one another across the world and give back to our communities.? Check out our leadership mix here.?
• Belonging happens once each Krispy Kremer knows their bold authentic self is welcomed, dignified, and loved, where their wonderfully original identities flourish and thrive.
• Loving Communities:?
• At Krispy Kreme, sharing joy is at the center of everything we do, and we strive to inspire this in our communities. Our brand purpose truly shines through our Acts of Joy and community fundraising initiatives.?
• In the U.S., we have been donating unsold doughnuts to local food banks, with a goal of bringing a smile to our consumers as they enjoy a small, sweet treat. We partner with Feeding America and Convoy of Hope, who in turn partner with organizations nationwide to distribute donations to people in need through diverse types of programs and services.?
• In 2022, we helped community groups raise $40 million globally. Last year in the U.S., we supported more than 83,000 fundraising events, raising nearly $37 million.?
• Loving Planet:?
• We have been conducting a multi-year global GHG emissions assessment to establish an emissions baseline, using this foundation to soon set goals for greenhouse gas emission reductions.?
• We are working on reducing food waste through donation efforts, animal feed, and composting programs.?

Krispy Kreme is an Equal Opportunity Employer:

At Krispy Kreme, we believe that your originality sweetens our recipe. We value the diverse ingredients of the ethnicity, national origin, race, age, sex, gender, intersex, or veteran status of every individual. We strive for an inclusive culture that allows each of our peeps to bring their bold authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

About Krispy Kreme

Headquartered in Charlotte, N.C., Krispy Kreme is one of the most beloved and well-known sweet treat brands in the world. Our iconic Original Glazed doughnut is universally recognized for its hot-off-the-line, melt-in-your-mouth experience. Krispy Kreme operates in more than 35 countries through its unique network of fresh doughnut shops, partnerships with leading retailers, and a rapidly growing Ecommerce and delivery business with more than 14,000 fresh points of access. Our purpose of touching and enhancing lives through the joy that is Krispy Kreme guides how we operate every day and is reflected in the love we have for our people, our communities and the planet. Connect with Krispy Kreme Doughnuts at www.KrispyKreme.com, or on one of its many social media channels, including www.Facebook.com/KrispyKreme and www.Twitter.com/KrispyKreme.