Director of AV & Digital Platforms

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

The UNC School of Medicine has a rich tradition of excellence and care. Our mission is to improve the health and wellbeing of North Carolinians, and others whom we serve. We accomplish this by providing leadership and excellence in the interrelated areas of patient care, education, and research. We strive to promote faculty, staff, and learner development in a diverse, respectful environment where our colleagues demonstrate professionalism, enhance learning, and create personal and professional sustainability. We optimize our partnership with the UNC Health System through close collaboration and commitment to service.
OUR VISION
Our vision is to be the nation's leading public school of medicine. We are ranked 2nd in primary care education among all US schools of medicine and 5th among public peers in NIH research funding. Our Allied Health Department is home to five top-ranked divisions, and we are home to 18 top-ranked clinical and basic science departments in NIH research funding.
OUR MISSION
Our mission is to improve the health and well-being of North Carolinians and others whom we serve. We accomplish this by providing leadership and excellence in the interrelated areas of patient care, education, and research.
Patient Care: We will promote health and provide superb clinical care while maintaining our strong tradition of reaching underserved populations and reducing health disparities across North Carolina and beyond.
Education: We will prepare tomorrow's health care professionals and biomedical researchers by facilitating learning within innovative curricula and team-oriented interprofessional education. We will cultivate outstanding teaching and research faculty, and we will recruit outstanding students and trainees from highly diverse backgrounds to create a socially responsible, highly skilled workforce.
Research: We will develop and support a rich array of outstanding health sciences research programs, centers, and resources. We will provide infrastructure and opportunities for collaboration among disciplines throughout and beyond our University to support outstanding research. We will foster programs in the areas of basic, translational, mechanistic, and population research.

The Director of AV and Digital Platforms for School of Medicine IT will perform a critical leadership role in advancing the UNC School of Medicine mission by implementing strategic imperatives, advising on key department-wide decisions, and being responsible for the effective management of financial and human resources in the AV and Digital Platforms team. This role is pivotal in overseeing web design and support, particularly on WordPress, as well as managing media services. Reporting to the DCIO, the Director is responsible for high-level decision making that sets the overall direction and goals for the unit in alignment with SOM. Key Responsibilities: * Lead the AV design and support for educational and administrative spaces, ensuring high-quality audio and visual experiences. * Manage digital signage, room scheduling systems, and provide support for AV and streaming during events. * Oversee the web design and support functions, with a focus on WordPress platform management. * Direct media services, including production and distribution of digital media content. * Collaborate closely with the communications and planning departments to support the administrative mission of the School of Medicine. * Implement project management best practices to ensure timely and successful completion of AV and digital projects.

Masters' and 2-4 years' experience; or Bachelors and 3-5 years' experience; or will accept a combination of related education and experience in substitution.

Progressive experience in the field of Information Technology which includes strategic development and leadership/supervisory/management. Demonstrated leadership experience, being able to set IT strategic direction in an educational setting and work effectively with various departments. Experience with project management, particularly in AV infrastructure and digital platform integration. Experience in media production and website management, with a focus on WordPress. Expertise in digital signage, room scheduling, and event support systems. Ability to promote teamwork and develop IT support processes to enhance the customer experience. Excellent verbal and written communication ability. High attention to detail.

Experience supporting a bring-your-own-device environment. Experience in telecommunications voice/voicemail support. Experience supporting Apple OS X 10, IOS, and Android platforms. Experience using an incident tracking system. Experience working in a higher-education or medical setting.

The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.