Programmer Analyst III

Lubbock

40037BR

Auxiliary Services AVP Admin

Position Description

The Programmer Analyst III is a key member of the Auxiliary Services team, supporting data analysis, predictive modeling, IT infrastructure, and project coordination to improve operations and student outcomes. This role combines technical expertise in data analytics with foundational IT support, fostering collaboration across departments and enabling data-informed decision-making.

About the University

Established in 1923, Texas Tech University is a Carnegie R1 (very high research activity) Doctoral/Research-Extensive, Hispanic Serving, and state-assisted institution. Located on a beautiful 1,850-acre campus in Lubbock, a city in West Texas with a growing metropolitan-area population of over 300,000, the university enrolls over 40,000 students with 33,000 undergraduate and 7,000 graduate students. As the primary research institution in the western two-thirds of the state, Texas Tech University is home to 10 colleges, the Schools of Law and Veterinary Medicine, and the Graduate School. The flagship of the Texas Tech University System, Texas Tech is dedicated to student success by preparing learners to be ethical leaders for a diverse and globally competitive workforce. It is committed to enhancing the cultural and economic development of the state, nation, and world.
About Lubbock:Referred to as the "Hub City" because it serves as the educational, cultural, economic, and health care hub of the South Plains region, Lubbock boasts a diverse population and a strong connection to community, history, and land. With a mild climate, highly rated public schools, and a low cost of living, Lubbock is a family-friendly community that is ranked as one of the best places to live in Texas. Lubbock is home to a celebrated and ever-evolving music scene, a vibrant arts community, and is within driving distance of Dallas, Austin, Santa Fe, and other major metropolitan cities. Lubbock's Convention & Visitors Bureau provides a comprehensive overview of the Lubbock community and its resources, programs, events, and histories.

Major/Essential Functions

Data Analysis and Predictive Modeling:

• Identify, collect, and organize datasets related to student interactions with Auxiliary Services to build a robust data infrastructure.
• Clean, validate, and analyze data to uncover patterns, trends, and actionable insights.
• Utilize statistical modeling, machine learning, and data mining techniques to generate forecasts that guide strategic planning and decision-making.
• Develop and maintain dashboards and visualizations to communicate key findings and recommendations to stakeholders effectively.

• Assist in the planning and execution of data-centric projects aimed at enhancing service efficiency and effectiveness.
• Collaborate with IT teams to integrate data sources, streamline data pipelines, and improve data infrastructure.
• Support the development of automated dashboards, reporting systems, and forecasting tools to provide real-time insights.

• Monitor IT systems and data pipelines to ensure they operate efficiently and securely.
• Provide troubleshooting and technical support for Auxiliary Services systems as needed.
• Contribute to IT security measures and assist in implementing business continuity protocols.

• Partner with cross-functional teams to support data-driven initiatives and shared goals.
• Participate in department events and projects, offering expertise in data analytics and IT systems.
• Translate complex technical findings into actionable insights for non-technical stakeholders.

Required Qualifications

Bachelor's degree with coursework in computer science, MIS, IT, or other related area plus three (3) years related full-time paid experience OR a combination of related education and/or experience. Applicants for this Security Sensitive Level II position will be subject to a criminal background check and must pass a drug and alcohol test after a conditional offer of employment has been extended, but before employment can be confirmed.

Preferred Qualifications

• Master's degree or certifications in IT, data analytics, or project management (e.g., CompTIA, ITIL, PMP).
• Previous experience working in higher education or similar organizational settings.

Safety Information

Adherence to robust safety practices and compliance with all applicable health and safety regulations are responsibilities of all TTU employees.

Does this position work in a research laboratory?

No

Job Type

Full Time

Pay Basis

Monthly

Pay Statement

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan by visiting www.depts.ttu.edu/hr/payplan.

Travel Required

Up to 25%

Shift

Day

Schedule Details

M-F: 8am-5pm; overtime as needed, conference travel

Grant Funded?

No

Job Group

Mid-Level IT

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran.