Proposal & Revenue Operations Analyst

Who we are

LeadsOnline provides crime-solving technology to law enforcement agencies across the globe. The company's suite of investigative solutions includes data, analysis and ballistic identification tools that help solve a range of cases-from missing property and people to gun crimes and other violent offenses. Founded in 2000, LeadsOnline now serves approximately 5,500 U.S. law enforcement agencies and public safety organizations in more than 80 countries. From the crime scene to the courtroom, our innovations are designed to enhance investigative capabilities, improve case outcomes, and streamline operations to ensure justice can be delivered. LeadsOnline is headquartered in Plano, Texas, and Montreal, Quebec, Canada.

Job Summary

Reporting to the Sr. Manager of Revenue Operations, the Proposal and Revenue Operations Analyst is responsible for managing all aspects of commercial proposal production and supporting deal structuring, sales enablement, and revenue operations functions. With minimal supervision, this role produces standard and non-standard commercial proposals, including responses to tenders and RFPs, while ensuring thorough review and approval processes. The analyst plays a critical role in protecting corporate interests, optimizing financial and operational performance, and minimizing risks.

Key responsibilities include gathering relevant information, preparing pricing sheets, drafting proposals, and ensuring alignment with corporate and customer objectives. This role works cross-functionally with teams to support deal execution, enable sales success, and contribute to revenue predictability and growth.

Roles and Responsibilities

Commercial Proposals and Deal Desk Support

• Act as the primary producer for all assigned proposals, managing the process from initiation to final delivery.
• Review and analyze internal requests and customer requirements to craft tailored proposals.
• Conduct historical account reviews to ensure pricing consistency and strategic alignment.
• Participate in defining proposal strategies by researching internal and external information and proposing creative approaches to pricing and offer presentation.
• Organize and lead proposal preparation meetings with relevant stakeholders.
• Review terms and conditions (e.g., contractual terms, delivery delays) to identify and mitigate potential risks, ensuring alignment with corporate policies.
• Develop and manage project schedules to meet proposal deadlines.
• Assign and communicate tasks to appropriate teams, ensuring timely delivery of technical, contractual, and other critical information.
• Draft responses to technical and commercial requirements, integrating input from stakeholders for comprehensive and accurate offers.
• Perform peer reviews of proposals and pricing to ensure quality and compliance.

Sales Enablement and Content Management

• Maintain and update customer relationship management (CRM) software, ensuring accurate and accessible data.
• Manage proposal templates and knowledge repositories to standardize and streamline proposal generation.
• Support sales teams by providing insights, tools, and resources to enhance deal execution and customer engagement.

Revenue Operations Support

• Ensure proposals adhere to revenue recognition rules and financial compliance requirements.
• Collaborate with finance and legal teams to align on contracting concepts, including letters of credit, bonds, and international trade regulations (e.g., Incoterms).
• Utilize Salesforce and Power BI to provide data-driven insights into proposal outcomes, win rates, and revenue trends.
• Support continuous improvement initiatives to optimize processes and tools for enhanced efficiency and effectiveness.

Key Competencies/Skills

• Ability to work independently and manage multiple priorities under tight deadlines.
• Strong understanding of pricing models, strategies, and customer needs.
• Proficiency in translating customer requirements into compelling, value-driven proposals.
• Expertise in continuous improvement, process optimization, and tool development.
• Exceptional attention to detail and organizational skills.
• Strong interpersonal skills to build professional relationships based on trust and respect.
• Cultural sensitivity and awareness to adapt proposals to diverse markets.
• Proactive mindset with a focus on achieving tangible results.

Qualifications and Experience (1-3yrs experience)

• Ability to work independently and manage multiple priorities under tight deadlines.
• Strong understanding of pricing models, strategies, and customer needs.
• Proficiency in translating customer requirements into compelling, value-driven proposals.
• Expertise in continuous improvement, process optimization, and tool development.
• Exceptional attention to detail and organizational skills.
• Strong interpersonal skills to build professional relationships based on trust and respect.
• Proactive mindset with a focus on achieving tangible results.

Why Join LeadsOnline?

At LeadsOnline, we live by our core values:

• Service: We prioritize the needs of our clients, communities, and each other.
• Energy: We bring passion, optimism, and determination to every challenge.
• Ownership: We take responsibility for our actions, solutions, and growth.
• People: We foster a supportive environment where collaboration and respect thrive.

Be part of a mission-driven organization where your leadership makes a direct impact on law enforcement agencies, the communities they serve, and the people they protect.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• 401(k)
• Paid maternity leave.
• Paid paternity leave.
• Disability insurance
• Flex schedule
• Robust PTO package

LeadsOnline is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics.

• Plano, TX, USA