Senior Account Manager

We are seeking a highly skilled Senior Account Manager to join our team. This is a hybrid role located in Minneapolis, MN. In this role, you will be responsible for managing client relationships, assisting in the development of strategic digital marketing campaigns, leading a team of digital marketing professionals to execute campaigns effectively, and representing the client's viewpoint internally. The Senior Account Manager partners with the Project Manager along with the rest of the internal team to deliver for our clients. The Senior Account Manager is ultimately accountable for making sure we deliver against the statement of work.

The successful candidate will have a deep understanding of digital marketing channels, excellent communication skills, and a proven track record of delivering results for happy clients.

Who are we?

Ingredient is a full-service digital marketing agency located in Minneapolis, MN. We drive profitable connections between brands and consumers by creating scroll-stopping content that inspires deeper, more valuable engagement — from following on social to signing up for email to joining loyalty programs.

Our Vision

We aspire to be a champion for our clients. To work with brands and companies we admire. To create work that elevates their success while allowing us to enjoy personal and professional fulfillment and build a sustainable organization recognized as a leader in food content marketing.

Our Values

We value those who work with honesty and integrity, who engender trust in their peers, who thrive in an atmosphere of collaborative teamwork, who are motivated to achieve our shared goals, and who recognize and respect the unique contributions and life experience we each bring to our success.

What You’ll Do:

• Manage and grow client relationships, acting as the primary point of contact for all communication
• Work with the designated client contacts at multiple levels of leadership and responsibility
• Develop and implement effective digital marketing strategies to meet client goals and objectives
• Guide the day-to-day development of simultaneous content and campaign initiatives across various channels including email, social media, website and paid media
• Participate in new business development tasks and lead onboarding of new client relationships
• Demonstrate deep knowledge and command of clients’ businesses
• Analyze campaign performance data to identify opportunities for optimization and improvement
• Stay up-to-date with industry trends and best practices to ensure client campaigns remain innovative and effective
• Collaborate with internal teams such as creative, content strategy, development, and analytics to ensure campaigns are executed to the highest standard
• Manage project and retainer scoping and budgets, ensuring projects are delivered on time and within budget

What You Bring:

• You are Collaborative. We are a team, we play as a team, we win and lose as a team.
• You are Empathetic. We are compassionate, supportive, and kind. We care about people, inside and out of the organization.
• You are Adaptive. We creatively plan for the future. We're ever-curious and nimble. We aren't rigidly dogmatic.
• You are Enthusiastic. We're excited about our potential. We look forward to realizing it. We despise cynicism.
• You are Confident. We are humbly authoritative and experts in our field. We are focused on bringing ideas and solutions.
• Minimum of 5 years of experience in digital marketing account management within an agency
• Proven track record of successfully managing client relationships and delivering results with corporate clients
• Strong understanding of digital marketing channels and strategies, including email, social media, website and paid media
• Comfortable with ambiguous situations and/or conversations and understands how to provide clarity to clients and consultants
• Excellent communication skills with the ability to effectively collaborate and inspire teams to present their best work
• Proficiency in digital marketing tools and software, such as Google Analytics, Google AdWords, and social media advertising platforms
• Legal authorization to work in the U.S. for any employer

What do we offer?

At Ingredient, we believe that eliminating systemic inequality and injustice towards underrepresented groups can only be attained when all aspects of our society are brought to bear: public, private, and personal. As part of our ongoing commitment to being a positive force for change, we encourage people from BIPOC and/or the LGBTQ communities, people with disabilities, and anyone from any marginalized group to apply for this position.

We want you to bring your whole self to work. As a part of that commitment, we provide 40 hours of paid time per year for you to invest your time in your community. Take a Tuesday to clean up the park with your neighborhood group. Spend time Thursday mornings tutoring young people at a school that speaks to you. You get to pick. We support you. Just let us know when you’ll use this time so we can cheer you on.

We offer flexible paid time off, holidays, summer hours Memorial Day through Labor Day, 401(k) with match, health and dental insurances, flexible spending account, long term disability and life insurance.

Annual salary

In the spirit of pay transparency, we are excited to share the salary range for this position is $95,000 - $115,000, exclusive of benefits mentioned above. Your compensation will be determined based on factors such as geographic location, skills, education, and/or experience. In addition to those factors, we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer.

How do we work?

Together, as a team. We collaborate. The work we do requires that we all participate and do our best work. At Ingredient, each person is heard and respected. If you are invited to a meeting it is because we want you in the room (or on the Zoom) and want you to contribute.

At times, there will be meetings that are essential for you to attend in person. We expect that when important in-person meetings occur, you will be in the office to support and collaborate with your colleagues and/or the client. On days when there isn’t a need to be onsite, working from home is always an option.