Systems Administrator 2

APPOINTMENT TYPE: Full-Time Regular

LOCATION: Oak Ridge, TN or Remote (U.S. Based Locations)

SALARY RANGE: $36.07 - $49.21 per hour

PURPOSE:

This position will have the autonomy while working under supervision to plan, design, architect, and implement technology solutions for end user and client requirements. Must use general knowledge in database, web, and cloud technology to analyze requirements, propose options, recommend solutions, and implement the appropriate technology solution. This position will develop operational processes for help desk staff, support troubleshooting of escalated issues from the help desk, and works with vendors and application developers to troubleshoot and resolve user and business issues with the technology. Monitor and maintain system readiness, plan and monitor Disaster Recovery/Continuity of Operations (DR/Coop) readiness, and ensure system vulnerabilities are remediated and properly patched.

Planning and Communication:

Work with the team to plan and manage projects in database technologies, web technology, and cloud technologies.
• Plan project communications to the organization and product owners to ensure appropriate awareness of all stakeholders.

Design and Architect Technology Solutions for Internal Users and External Clients:

• Partner with application development teams or external vendors to gather system requirements, business requirements, and cyber-security requirements.
• Analyze requirements and propose the architecture, designs, or technology solutions.
• Use general IT knowledge to support database technologies, web technology, and cloud technologies.

Implementation of Technology Solutions:

• Research and develop configuration steps to implement new technologies.
• Code scripts to automate deployment and configuration tasks.
• Develop System Security controls and documentation.
• Build technology solutions and initial configuration.

Validate Requirements and Test Technology Solutions:

• Work with end users, vendors, and application development teams to validate and test that solution meets user requirements.
• Work with cybersecurity staff to review security controls, analyze issues, and implement mitigations.
• Validate that business requirements and operational requirements are met.

Operations and Maintenance:

• Troubleshoot and manage server and software security.
• Maintain patch levels according to defined standards.
• Perform root cause analysis.

Tier 2 Support:

• Design and document support processes and train Help Desk staff on routine operations of systems.
• Support and resolve escalated issues from the Help Desk.

Associate's degree in computer science, mathematics or related field and 4-6 years of job-related experience. An equivalent combination of education and experience requiring similar knowledge, skills, abilities, and performing duties as described may be substituted for the minimum requirements (high school diploma and 8 years' experience or bachelor's and above with no experience).

• Qualified candidates will have at least 2 years of practical experience in the following:
  • Participating in routine operational projects.
  • Providing targeted communications to the organization, stakeholders and management.
  • Designing, developing and implementing web and database IT solutions.
  • Windows Azure, Windows Server, Active Directory, DNS, Microsoft Entra, and Group Policy.
  • Microsoft SQL Server, SQL Server Integration Services (SSIS), Transact-SQL (TSQL), Backups, Restores, SQL Server Reporting Services (SSRS) and knowledge of Red Gate tools is preferred.
  • Microsoft 365 Teams, OneDrive and SharePoint Online.
  • Developing code using PowerShell, Transact SQL, HTML, and .Net Programming.
  • Working with vendors to implement Commercial off the Shelf (COTS) products.
  • VMWare, Rubrik, networking, and SAN technologies is required.
• Ability to obtain and maintain a level Q security clearance is required.

*The candidate's starting salary will be determined upon hire and ORAU will use salary survey data, internal comparators, and the candidate's qualifications to determine salary.

TOTAL REWARDS

ORAU has a strategic approach to providing total rewards to employees through a fair, equitable, and competitive total compensation package. The goal of our total rewards system is to integrate compensation, benefits, work-life balance, performance, recognition, development, and career opportunities to attract, engage, and retain the talent required to achieve ORAU's business objectives. The benefit component of our total rewards program supports business goals by offering the following benefits based on employee eligibility:

• Legally required benefits
• Group Health insurance including: Medical, Prescription, Dental, and Vision
• Retirement plan contribution matching
• Disability insurance
• Group life insurance
• Travel Accident Insurance
• Section 125 reimbursement accounts
• Other voluntary employee paid benefit and insurance offerings

The ORAU total reward package also promotes work-life balance. Mindful of the need for employees to care for themselves and their families, ORAU offers the following additional work-life benefits based on employee eligibility:

• Telework
• Paid Time Off (PTO)
• Paid Holidays
• Flexible work schedules or compressed work weeks
• Occupational Health and Wellness Programs
• Employee Assistance Program