Pharmacy Technician in Training

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Works under direct supervision of pharmacists and other pharmacy staff to learn the skills needed to become a pharmacy technician.
• Assists in preparing, stocking and distributing medications. These tasks may also include procuring, measuring, compounding (sterile and non-sterile), counting, and delivering medications.
• Fills prescription/medication orders.
• Maintains inventory and restocks items in the pharmacy.
• Performs administrative tasks such as updating records, keeping the pharmacy clean and organized, and handling billing and insurance documentation.
• Responds to the requests of patients and healthcare providers and refer various inquiries to the Pharmacist.
• Complies with rules, regulations and procedures to help maintain a clean and safe pharmacy.
• Obtains a working knowledge of the functionality of all equipment and technology in the department.
• Appropriately triages phone calls and takes detailed phone messages.
• Demonstrates professionalism in behavior, appearance and interactions.

CULTURE OF EXCELLENCE BEHAVIOR EXPECTATION

To perform the job successfully, an individual should demonstrate the following behavior expectations:

Quality - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies, feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals.

Service - Responds promptly to requests for service and assistance, Follows the Mercyhealth Critical Moments of services; Meets commitments; Abides by MH confidentiality and security agreement. Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; thinks system wide regarding processes and functions.

Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other's views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals.

Cost - Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measure; contributes to profits and revenue.

EDUCATION and EXPERIENCE

• High School Diploma or equivalent is required

CERTIFICATION/LICENSURE

• IL applicants: License is required.
• WI applicants: Registration is required.
• Passing Pharmacy Technician Certification Exam (PTCE) within 12 months of the start of the training program.

ADDITIONAL REQUIREMENTS

• Passing the WI Caregiver Background Check and/or IL Health Care Workers Background Check.
• Must be able to follow written/oral instructions.

OTHER SKILLS AND ABILITIES

• Computer competencies
• Good interpersonal skills, including both verbal and written communication skills
• Good interpretive/analytical skills for medication dosage calculations
• Reliable
• Attention to detail
• Ability to problem solve
• Time and task management, prioritizing, and organizational skills
• Ability to work independently, as well as part of a team
• Ensures quality and safety in all work functions

WORK ENVIRONMENT

The noise level in the work environment is usually moderate with conversations among partners/physicians/patients/family/visitors/vendors, phone calls, overhead announcements, and equipment operations.

AGE OF PATIENTS SERVED

Neonate (birth - 28 days)

Infant (29 days - less than 1 year)

Pediatric (1 year - 12 years)

Adolescents (13 years - 17 years)

Adults (18 years - 64 years)

Geriatric (65 years and older)

INFORMATION ACCESS

Partner may access patient care information that is essential/necessary in performing their job functions

WORK CONTACT GROUP

Partners, Physicians, Patients/Family, Visitors, Vendors

SPECIAL PHYSICAL DEMANDS

The Special Physical Demands are considered Essential Job Functions of the position with or without reasonable accommodations.

While performing the duties of this job, the employee is regularly required to stand. The employee is frequently required to walk; use hands to feel, finger, handle, or grasp items for fine motor skills; reach with hands and arms, and talk/hear. Must be able to crouch or squat to reach items. The employee must occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.

LEVEL OF SUPERVISION

Work is performed according to specific procedures and methods, but the employee must make minor decisions in order to adapt to routine situations.

SUPERVISES

N/A

Mercyhealth offers a generous total rewards package to eligible employees including, but not limited to:

* Comprehensive Benefits Package: Mercyhealth offers a retirement plan with competitive matching contribution, comprehensive medical, dental, and vision insurance options, life and disability coverage, access to flexible spending plans, and a variety of other discounted voluntary benefit options.

* Competitive Compensation: Mercyhealth offers market competitive rates of pay and participates in various shift differential and special pay incentive programs.

* Paid Time Off: Mercyhealth offers a generous paid time off plan, which increases with milestone anniversaries, to allow employees the opportunity for a great work-life balance.

* Career Advancement: Mercyhealth offers a number of educational assistance programs and career ladders to support employees in their educational journey and advancement within Mercyhealth.

* Employee Wellbeing: Mercyhealth has a focus on wellbeing for employees across the organization and offers a number of tools and resources, such as an employer-sponsored health risk assessment and a Wellbeing mobile application, to assist employees on their wellbeing journey.

* Additional Benefits: Mercyhealth employees have access to our internal and external employee assistance programs, employee-only discount packages, paid parental and caregiver leaves, on-demand pay, special payment programs for patient services, and financial education to help with retirement planning.