Shareholder Service Rep (Full-Time/1st Shift) Watertown, WI
 Wis-Pak, Inc. | |
life insurance, parental leave, paid time off, paid holidays, tuition reimbursement, 401(k), profit sharing
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 United States, Wisconsin, Watertown | |
| 860 West St (Show on map) | |
 Jan 28, 2025 | |
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ABOUT US We are Wis-Pak, a leading manufacturer and distributor of popular beverages such as Pepsi-Cola, Mountain Dew, Lipton Iced Tea, Aquafina water, Vita Ice, Klarbrunn sparkling water, and Bubbl'r. You've probably seen and bought our products at your local stores or restaurants. We are a billion-dollar manufacturing and distribution organization offering ample opportunities to drive change, innovate processes, and help shape our company's future direction. We are looking for difference makers in all areas of our business to join us on our growth journey. WHAT WE OFFER
ABOUT THE JOB * Consolidate Shareholder and customer warehouse orders entered through the Shareholder Service Portal to JD Edwards. * Consolidate Shareholder Direct to Trade/Bulk orders entered through the Shareholder Service Portal to JD Edwards. * Process Layer and Case Picked Shareholder orders entered through the Shareholder Service Portal to JD Edwards. * Process backorders daily to help avoid any Shareholder out of stock situations. * Process Shareholder product returns for credit and recycling. * Assist Shareholders and customers with order entry via the Shareholder Service Portal and trouble shoot entry issues. * Ensure communication for all order requirements to production schedulers, dispatchers, material schedulers, and transfer schedulers. * Follow up on completion of all order requirements with production schedulers, dispatchers, material schedulers, and transfer schedulers. * Assist Shareholders and Wis-Pak warehouses in managing PQI. * Follow internal product supply plans and guidelines for sourcing in processing Shareholder and customer orders. * Work with Wis-Pak warehouses and Marketing to manage Shareholders in and out of promotional packaging. * Follow internal guidelines for maximizing payload on shipments to Shareholders. * Professionally communicate to Shareholders all information that pertains to status of order fulfillment. DISCLAIMER The information listed above is not intended to be an all-inclusive job description. A full list of duties and responsibilities for this position is available upon request. ABOUT YOU The ideal candidate will have a High School diploma or equivalent. The capability to effectively communicate or demonstrate computer skills using JD Edwards or similar ERP software systems is essential to this position. Should have some ability to demonstrate computer skills using Microsoft Office Products, especially Excel or other related spread sheet software. Ability to demonstrate an understanding of basic math. Efficient and accurate data entry skills. Good organizational, multi-tasking, analytical, and time management Skills. Self-starter that is able to work independently. Must have ability to demonstrate outgoing, personable, and proactive communication skills. Wis-Pak is an equal opportunity employer that complies with EEOC rules and regulations. We use E-Verify to confirm the identity and employment eligibility of all new hires. | |