Training and Volunteer Coordinator

• People First - Giving priority to others
• Respect - Treating others with courtesy and dignity
• Integrity - Serving with honesty, trust and hard work
• Deliver - Following through on commitments while exceeding expectations
• Excel - Creating an innovative and improving work environment

• Manages all parks & recreation volunteer program activities by maintaining a computerized management system, tracking volunteer hours and data; preparing volunteer related promotional materials and actively engaging in community meetings to educate and recruit volunteers.
• Coordinates training and development programs for the Parks and Recreation Department by administering the departmental Guest Experience, team achievement programs, employee skill set training, policy and compliance training and other developmental programs.
• Identifies and coordinates volunteer needs of the Parks & Recreation Department and assesses and plans for volunteer needs.
• Gathers information about each volunteer's skills, availability, and goals; matches volunteers with appropriate opportunities based on this data.
• Works in collaboration to coordinate, schedule and assign volunteers to appropriate divisions, supervisors, and/or mentors.
• Regularly communicates with volunteers to ensure placement is a good fit for individual's skills and goals.
• Maintains files, records, applications, and other data concerning volunteer program and resources.
• Ensures retention rates meet departmental performance measures and goals.
• Engages regularly with community partners/stakeholders and public at large to educate and recruit volunteer resources for department.
• Works in collaboration with Human Resources Department to develop and maintain volunteer screening processes.
• Drafts, maintains, and publishes guidelines, best practices, and standard procedures/processes for volunteer program.
• Coordinates volunteer recognition and appreciation events and activities.
• Identifies, organizes, coordinates and as necessary facilitates internal development and training for internal employees.
• Collaborates with departmental staff on needs, 'train the trainer' concept, and team inclusion.
• Consults with external consultants and training providers as necessary.
• Facilitates training environment by reserving and setting up space with needed audiovisual equipment etc., scheduling of attendees, creating and distribution of training materials, and other related tasks.
• Performs other related duties as required.

Education & Experience

Work requires broad knowledge in a general professional or technical field. A typical way to obtain the required qualifications would be:

• Bachelor's degree plus two (2) years of relevant work experience;

Other combinations of education and experience may be considered

• Valid Class C Drivers License.
• CPRO and First Aid Certification or the ability to obtain within ninety (90) days of employment
  

THIS POSTING MAY CLOSE AT ANY TIME ONCE A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED

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