Providence College Internship Program 2025 - Vendor Operations

Schedule: Hybrid
Compensation: $18-$25 hourly

Jump into the new world of health insurance:

At Blue Cross & Blue Shield of Rhode Island (BCBSRI), our business is healthcare. But our focus is on improving lives. Be part of a team that is large enough to make a difference but small enough to be innovative. Work in a rapidly changing field. Take a chance to be creative. Move outside the status quo. Shape new ideas with the power of a national brand behind you.

Join others who know diversity is strength:

We appreciate and celebrate everything that makes us unique: age, national origin, citizenship status, perspectives, experiences, physical or mental disability, military status, race, ethnicity, religion, gender, sexual orientation, gender identity and/or expression. Our diversity strengthens us as an organization and helps us better serve an increasingly diverse Rhode Island population.

Why this job matters:

Work within the Shared Services organization to facilitate operational excellence and improve customer satisfaction by supporting timely issue resolution and process improvements. Manage issue logs and vendor file transfer schedules. Coordinate small scale project activities in alignment with project timelines. Provide administrative and project support to the department and/or management. Work to maximize timely resolution to operational issues to minimize member service impacts.

What you will do:

• Issue intake/logging
• Enhance management reports
• Coordinate small scale project activities
• Inventory vendor file exchanges
• Develop issue tracker
• Create presentations
• Document workflows
• Participate in intern group project and divisional scheduled engagements where possible, including community events and visits to the BCBSRI retail stores

What you need to succeed:

• Matriculating status from Providence College
• Willingness to learn
• Interpersonal effectiveness
• Computer/technical literacy
• Planning/organization
• Microsoft Excel
• PowerPoint

Location:

BCBSRI is headquartered in downtown Providence, conveniently located near the train station and bus terminal. We actively support associate well-being and work/life balance and offer the following schedules, based on role:

• In-office: onsite 5 days per week
• Hybrid: onsite 2-4 days per week
• Remote: onsite 0-1 days per week. Permitted to reside in the following states, pending approval from the Human Resources Department: Arizona, Connecticut, Florida, Georgia, Louisiana, Massachusetts, North Carolina, Oklahoma, Rhode Island, South Carolina, Texas, Virginia

At Blue Cross & Blue Shield of Rhode Island (BCBSRI), diversity and inclusion are central to our core values and strengthen our ability to meet the challenges of today's healthcare industry. BCBSRI is an equal opportunity, affirmative action employer. We provide equal opportunities without regard to race, color, religion, gender, age, national origin, disability, veteran status, sexual orientation, genetic information and gender identity or expression.
The law requires an employer to post notices describing the Federal laws prohibiting job discrimination based on race, color, sex, national origin, religion, age, equal pay, disability, veteran status, sexual orientation, and genetic information and gender identity or expression. Please visit https://www.eeoc.gov/employers/eeo-law-poster to view the "EEO is the Law" poster.