Service Technician

Pavion Connects and Protects by providing innovative fire, security, and communication integration solutions to customers across 70+ U.S. locations and 22 countries. We bring industry-leading expertise to clients in enterprise, healthcare, education, government, data center, and retail industries.

As a global leader, Pavion specializes in the design, installation, service, and maintenance of cutting-edge fire alarm systems, critical communications, video surveillance, access control, and advanced AV technologies. Our mission is to bring clarity and transformation to safety, security, and communication through integral technology and radical service.

With a commitment to safety, reliability, and operational excellence, Pavion ensures scalable, future-ready solutions tailored to meet and exceed our clients' needs. Learn more at www.pavion.com

Pavion and our family of companies are seeking a talented and motivated Service Technician to join our security business unit.

Primary Responsibilities:

• Provide the break fix repairs and troubleshooting of fire alarm and life safety systems equipment to comply with NFPA72 standards as well as state and local codes
• Maintain complete and accurate documentation.
• Communicate with customer upon arrival and before leaving the work site
• Interact professionally with customers
• Follow and maintain structured inspection schedules
• Communicate system status, changes or problems to supervisor or manager
• Work overtime when needed
• Effectively use Microsoft Outlook, Word, Excel, and Visio
• Read blueprints and schematics
• Lift equipment up to 50 lbs.
• Must be able to see, hear, speak, read, and write clearly to communicate with employees or other clients
• Manual dexterity required for reaching, climbing ladders, lifting objects, operating office equipment and hand-held power tools
• Interact and communicate effectively with individuals and teams at all levels and across diverse cultures.
• Complete required training and certifications within the time requirements for this role
• Adhere to local, corporate, and OSHA safety policies and procedures
• Maintain assigned vehicle, tools, and equipment

Basic Qualifications:

• High school diploma or GED
• 3 years of direct fire alarm industry work experience across multiple fire alarm system manufacturers
• Valid drivers license and acceptable driving record

Preferred Qualifications:

• Manufacturer certifications preferred (ex. Siemens, Notifier, Honeywell, Bosch)
• NICET II or equivalent

Disclaimer: This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required. The employer has the right to revise this job description at any time. The job description is not be construed as a contract for employment.

Pavion is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.