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Community Liaison

UnityPoint Health
$26.34/Hr.-$39.52/Hr.
parental leave, paid time off, paid holidays, tuition reimbursement, 401(k)
United States, Iowa, Hiawatha
1450 North Center Point Road (Show on map)
Jan 24, 2025
  • Area of Interest: Behavioral Health Services
  • FTE/Hours per pay period: 1.0
  • Department: Administration- CR
  • Shift: M-F 8:00am-4:30pm
  • Job ID: 159697

UnityPoint Health Information

Why UnityPoint Health?

Commitment to our Team - We're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Culture - At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and an unwavering belief in doing what's right for the people we serve.

Benefits - Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in.

  • Caring is what we do, and it starts with our team members: expect paid time off, parental leave, 401K matching and an employee recognition program as we support you both personally and professionally.
  • You can only give your best when you feel your best, and we help you live well with dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members to give you peace of mind.
  • We strive to make things easier and more personal in health care to set us apart from the rest, and you can experience that commitment through early access to earned wages with Daily Pay, a tuition reimbursement program designed to help you further your career and adoption assistance to help you grow your family in the way that works for you.

Diversity, Equity and Inclusion Commitment - At UnityPoint Health, we honor the ways people are unique and embrace what brings us together. Our collective goal is to champion a culture of belonging where everyone feels valued and respected.

Development - We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.

Community Involvement - Be an essential part of our core purpose-to improve the health of the people and communities we serve.

Hear more from our team members about why UnityPoint Health is a great place to work at https://dayinthelife.unitypoint.org


Overview

Community Liaison

PACE (Program of All-Inclusive Care for the Elderly)

Monday-Friday 8:00AM-4:30PM

Full Time + Benefits

Under the direction of the Business Manager, the Community Relations coordinator facilitates negotiation of new contracts, ongoing coordination with contract providers, contract credentialing, and contract oversight, and promotes the PACE program to facilitate participant referrals to the program, including representing the Agency to various community organizations.


Responsibilities

Program Development

* In coordination with PACE enrollment coordinator, works to establish participant referral sources, and assure participant census goals.

* Develops and monitors PACE marketing plan (as required by CMS) to meet objectives established by Administration.

* In cooperation with UnityPoint St. Luke's Public relations department:
o Coordinates the development of all promotional materials, including brochures, website development.
o Coordinates all promotional efforts and campaigns.
o Oversees media relations

* Assures all PACE marketing materials meet regulatory guidelines.
o Submits materials to CMS and Iowa Medicaid Enterprise and follows through on recommendations for revisions.

* Maintains accurate accounting of promotional activities.

* Assists representing PACE at conferences, networking events, and meetings.
Contract Management

* Coordinates negotiation of new contracts, ongoing coordination with contract providers, contract credentialing, and contract oversight.

* Assure contract files are current and meet regulatory requirements.

* Maintains working knowledge of applicable Federal, State and local laws and regulations,.

* Communicates contract provider information to PACE staff.

* Communicates to the Business Manager or Director any issues or concerns related to contract providers.

* Provides education and orientation to contracted providers direct care staff.

* Credentials and verifies licensure, background checks, immunizations, etc. are current for contracted provider staff.

* Reports information to Quality Assurance/Performance Improvement Coordinator (QAPI), and prepares QAPI information for providers.

* Independently performs functions related to all aspects of contract management, contract coordination, and contract oversight. Establishes positive public relations with providers and prospective providers.


Qualifications

Education

Bachelor's degree in business or health care related field OR equivalent experience in health care or related field.

Experience

Two to three years office coordination required. Experience in contract management and health related field or managed care network development preferred.

License(s)/Certification(s)

Valid Driver's License
Valid Auto Insurance
Maintain current Mandatory Reporter

Knowledge/Skills/Abilities

Must be able to meet deadlines and maintain a high level of accuracy.
Is able to communicate effectively with all members of the health care team and contract providers.
Is able to perform a variety of duties characterized by frequent change.

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