Business Systems Analyst Associate

Department: University Registrar
Salary/Grade: ITS/76

*Please note: this position is eligible to be 100% remote

Job Summary
Reporting to the Associate University Registrar, the Registrar Business Systems Analyst is the local expert on systems used and supported by the Registrar's Office. This position performs functional and security analysis and configuration of multiple systems, acts as the liaison to technical support teams, and serves on implementation teams for future systems. The position supports the systems' administrative and self-service users with training, reporting, and troubleshooting, and performs tasks integral to the central use of the systems.

Principal Accountabilities

• Prepares and maintains implementation plans, gathers requirements, manages project issues, ensures tasks are completed within the required timeframe, evaluates new software, schedules and directs meetings as required;
• Sets up, maintains, and manages functional implementations or upgrades designs and documents business processes;
• Works with technical team members and vendors to maintain and troubleshoot interfaces between enterprise and Registrar's Office systems.
• Writes test scripts for each function of the systems and ensures that all are tested before changes are implemented or upgrades are complete;
• Reviews and maintains appropriate security access for all users and monitors use to ensure compliance with policies and high data quality;
• Serves as the reporting and data expert for the systems creating custom reports within the systems as required and supplying and analyzing data;
• Provides ongoing support to users with training, regular communication, documentation, and functional troubleshooting support;
• Assigns classes to classrooms each term, assists staff responsible for non-academic scheduling, and performs related duties as required or assigned

Minimum Qualifications

• A bachelor's degree and two years of experience or the equivalent combination of education, training and experience from which comparable skills and abilities may be acquired.

Minimum Competencies

• Strong analytical, problem solving and decision-making skills
• Ability to meet deadlines in a fast paced environment
• Ability to prioritize and manage multiple projects and deadlines simultaneously
• Excellent written and oral communication skills
• Ability to develop highly collaborative working relationships
• Ability to lead groups through a decision-making process to arrive at mutually agreeable conclusions, and translate consensus into planned action

Preferred Qualifications

• Experience with a scheduling system in a university or college
• Experience with system implementation
• Experience with web services and XML reporting tools
• Experience with 25Live or similar space scheduling system
• Experience leading system implementation initiatives
• Experience with class scheduling
• Experience with PeopleSoft Query tool or similar
• Ability to prepare business requirement and training documents

Target hiring range for this position will be between $77,000-$82,000 per year. Offered salary will be determined by the applicant's education, experience, knowledge, skills and abilities, as well as internal equity and alignment with market data.

Northwestern strongly recommends COVID-19 vaccinations and boosters for people who can obtain them as a critical tool for minimizing severe illness. More information can be found on the COVID-19 and Campus Updates webpage.

The Northwestern campus sits on the traditional homelands of the people of the Council of Three Fires, the Ojibwe, Potawatomi, and Odawa as well as the Menominee, Miami and Ho-Chunk nations. We acknowledge and honor the original people of the land upon which Northwestern University stands, and the Native people who remain on this land today.

Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply. Click for information on EEO is the Law.

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