SVP- Head of Digital Solutions

Position Summary:

Senior Vice President Head of Digital Solutions, is responsible for developing and executing a digital strategy that aligns with enterprise objectives and drives our strategic digital initiatives forward. This role will inform and establish the overall digital solutions strategy, collaborating closely with IT leadership, visionary enterprise architects, and shared service teams such as Marketing, Security & Infrastructure. The Senior VP, Head of Digital Solutions, will translate strategic visions into actionable plans leveraging the latest digital technologies to turn our vision into reality.

Essential Duties and Responsibilities:

• Collaborates with Technology and Enterprise leadership to develop a digital strategy that aligns with enterprise objectives and advances the strategic digital initiatives forward in alignment with overall roadmap. Responsible for Future Bank tech delivery.
• Leads software development strategy and manages internal and external software delivery teams.
• Partners with business stakeholders to understand their challenges and translates them into actionable technical requirements to drive and implement the digital strategy.
• Leads the development of modern apps based on latest app architecture and design paradigms such as "12-factor app", "composable apps" etc. leveraging cloud-native PaaS services and distributed databases coupled with Dev Sec Ops practices.
• Develops app reference architectures, app frameworks and design patterns based on micro-frontend development and backend micro-services based on containers, service mesh and Kubernetes deployments.
• Leads the integration of cloud apps with cloud hosted data lakes, partner data stores and CRM platforms such as MS Dynamics 365 and Salesforce.
• Spearheads the development of cohesive technology ecosystems (including hands-on coding when required) by collaborating with peers in IT Operations & Infrastructure, Cybersecurity, Digital Products, IT Project Management, Application Development, and Integrations.
• Defines and implements technology and security requirements for new applications and projects, serving as a subject matter expert on digital technologies and information security.
• Develops detailed solution architectures that prioritize scalability, security, and integration, ensuring alignment with industry standards and compliance regulations.
• Creates comprehensive technical documentation, including architecture diagrams, design specifications, and configuration guides.
• Collaborates with business stakeholders, project managers, and development teams to gather requirements and provide expert technical guidance for successful project delivery.
• Leads the definition of target and current state architectures, transition architectures, and roadmaps, driving technology strategies forward.
• Utilizes expertise in digital technologies to lead organizational transformations, guiding teams through modern cloud-native architectures.
• Provides technical and architectural leadership across both legacy and modern cloud-based distributed systems.

Minimum Qualifications: (Education, Licensure, Experience, Knowledge, Skills, and Abilities)

Education:

Bachelor's degree in computer science, Information Technology, or equivalent work and educational experience.

Master's degree preferred.

Certification:

TOGAF, Azure Solutions Architect Expert, or equivalent preferred.

Experience:

• At least 15 years work experience building cloud-native apps and leveraging cloud PaaS services.
• Hands-on Architect, experienced in design, development, and documenting secure, scalable, and maintainable cloud-based apps utilizing public cloud platforms (AWS, Azure, GCP preferred).
• Experienced in integration of APIs from various sources to ensure seamless data flow within the solution.
• Experience working with CRM platforms such as MS Dynamics 365 and Salesforce is highly preferred.
• Proven track record of developing and executing digital strategies.
• Demonstrated expertise in digital technologies and their application in enterprise settings.

Knowledge, Skills, and Abilities:

• Has a deep technical understanding of cloud-native digital platforms, technologies, and applications.
• Possesses deep knowledge of modern front-end development frameworks (React, Angular, Vue.js) and key JavaScript libraries.
• Strong understanding of Artificial Intelligence (AI) and Machine Learning (ML) principles and how they can be incorporated into solutions to enhance functionality.
• Ability to collaborate with development teams to drive consensus and ensure solutions are implemented according to design specifications.
• Stays abreast of emerging technologies and industry best practices to provide thought leadership and innovation.
• Strong understanding of digital connectedness and emerging technologies.
• Ability to thrive in a fast-paced, dynamic environment.
• Growth mindset.
• Strong communication and presentation skills to articulate product vision to executives, stakeholders and team members.
• Ability to design and oversee comprehensive roadmaps from concept through execution.
• Exceptional leadership skills with a focus on innovation, collaboration and delivering superior member experiences.
• Strategic mindset. Sees ahead to future possibilities and translates them into breakthrough strategies.
• Business Insight. Applies knowledge of business and the marketplace to advance the organization's goals.
• Decision Quality. Makes good and timely decisions that keep the organization moving forward. For example, coaches leaders to push decision making down to the most appropriate level; challenges those who retain too much authority. Pushes for the use of sound logic and data when making organization-wide decisions.
• Cultivates Innovation. Creates new and better ways for the organization to be successful.
• Ensures Accountability. Tracks team metrics and milestones, redirecting effort, as necessary, for continued progress.
• Situational Adaptability. Adapts approach and demeanor in real time to match the shifting demands of different situations. For example, fosters flexibility in the organization; initiates change in response to external cues. Adapts leadership style for different situations and challenges. Builds the structures and culture that allow for some organizational flexibility.

Physical Demands and Work Environment:

(The physical demands and work environment characteristics described herein are representative of those that must be met by an employee to successfully perform essential functions of this position and/or may be encountered while performing essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• While performing the essential duties of this position, an employee would frequently be required to stand, walk, and sit.
• Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.
• The noise level in the work environment is usually moderate.
• Our company offers a dynamic hybrid work arrangement, which requires three days of on-site work, in the Sugar Land, TX office.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Texas Dow Employees Credit Union is an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, color, age, protected veteran status, sex, religion, disability, genetic information, national origin or other status protected by federal, state or local law. Consistent with the American Disabilities Act, applicants may request accommodations needed to participate in the application process.