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Financial Aid Techician Categorical position subject to continued funding

Santa Barbara City College
United States, California, Santa Barbara
Jan 23, 2025


Financial Aid Techician Categorical position subject to continued funding

Salary: $58,642.00 - $71,437.00 Annually
Job Type: Classified Staff
Job Number: 148
Closing: 2/19/2025 11:59 PM Pacific
Location: Santa Barbara, CA
Department: Financial Aid

Basic Functions

Under the direction of the Director-Financial Aid, assist students with applying for work-study, scholarship and loan, or other assigned financial aid programs and functions; serve as an informational resource concerning assigned financial aid programs and functions.

Representative Duties


ESSENTIAL DUTIES:

Assist students with applying for work-study, scholarship and loan, or other assigned financial aid programs and functions; assist in selecting students for employment offers, scholarships and loans, or other financial aid; process financial aid disbursements as directed.

Serve as an informational resource concerning assigned financial aid programs and functions; respond to inquiries and provide information concerning related standards, requirements, data, practices, policies and procedures; coordinate program support functions for students.

Provide students with paperwork required for assigned programs and functions; assist students with completing FAFSA and various other financial aid forms and applications; receive, compile, process, proofread and verify completeness and accuracy of required applications and documents.

Interview program applicants to determine eligibility for work-study, scholarship and loan, grants or other assigned programs according to established guidelines and procedures; evaluate applicant information to determine eligibility status; follow up on student progress.

Receive, review and verify a variety of accounting information related to assigned financial aid programs; update accounts with income and expenditures as required; reconcile accounts and budgets related to assigned financial aid functions.

Input a variety of student and accounting data into an assigned computer system; establish and maintain automated records and files.

Prepare and maintain various records and reports related to students, budgets, accounts and assigned activities and financial aid programs; establish and maintain filing systems.

Perform a variety of clerical duties in support of assigned financial aid programs; initiate and receive telephone calls; prepare and distribute a variety of correspondence.

Communicate with students, personnel and various outside agencies to exchange information and resolve issues or concerns; refer students to other College departments, community resources and outside agencies as appropriate.

Operate a variety of office equipment including a copier, fax machine, computer and assigned software.

Participate in promotional activities to enhance student knowledge of assigned financial aid programs and activities.

Monitor and assure adequate supply of financial aid documents and materials as directed.

Train and provide work direction and guidance to student workers as directed.

Participate in a variety of other assigned activities such as preparing payroll for students enrolled in the work-study program and coordinating special events for scholarship programs.

OTHER DUTIES:

Perform related duties as assigned.

Education and Experience

Any combination equivalent to: graduation from high school supplemented by college level coursework in business, accounting, social services or related field and three years of increasingly responsible experience involving statistical and financial record-keeping and frequent public contact.

Understanding of and sensitivity to meeting the needs of the diverse academic, socioeconomic, cultural, disability and ethnic background of the student, community, and employee population.

PREFERRED QUALIFICATIONS:


Experience providing professional customer service in person, via phone and/or email with students, parents or guardians, and campus departments.

Experience responding to inquiries regarding financial assistance; informing and advising students and families about application procedures, financial aid eligibility, financial aid policies, renewal obligations, and university costs, individualizing information to the student's particular needs and situation.

Experience with financial aid forms, ensuring information is current and accurate as per federal and state regulations, and institutional policies.

Three years of increasingly responsible experience in the administration of financial aid or related educational programs.

Demonstrates organizational skills.

WORKING HOURS:
Monday-Friday 8:00 am - 4:30 pm: Hours may vary
12 months per year, plus fringe benefits; 6 month probation period. All work schedules and work assignments are subject to change based on the needs of the College.

SALARY INFORMATION:
The current salary schedule range for the Financial Aid Technician is Salary Table 29, Range 25, $58,642-$66,335. Nine step salary range continues to a maximum of $71,437. Initial placement based on experience with annual advancement to the next higher step.
Categorical position subject to continued funding.

Knowledge and Abilities


KNOWLEDGE OF:

Modern office practices, procedures and equipment.

General interviewing and advisement technical.

Financial and statistical record-keeping technical.

Basic methods, procedures and terminology used in clerical accounting work.

Operation of a computer and assigned software.

Correct English usage, grammar, spelling, punctuation and vocabulary.

Oral and written communication skills. Interpersonal skills using tact, patience and courtesy.

Business letter and report preparation technical.

Arithmetic computations.

ABILITY TO:

Assist students with applying for work-study, scholarship and loan, or other assigned financial aid programs and functions. Serve as an informational resource concerning assigned financial aid programs and functions.

Learn, interpret and explain application and enrollment standards, requirements, policies and procedures related to assigned financial aid programs.

Assist in selecting students for employment offers, scholarships and loans, or other financial aid.

Receive, process, verify and assist students with completing a variety of forms and applications.

Interview program applicants and assess related information to determine eligibility for financial aid.

Update accounts with income and expenditures and reconcile accounts and budgets related to assigned financial aid functions as required. Maintain financial and statistical records and files and prepare reports.

Perform arithmetic calculations with speed and accuracy.

Operate a computer and assigned software.

Meet schedules and time lines.

Communicate effectively both orally and in writing.

Establish and maintain effective working and cooperative relationships with others.
WORKING CONDITIONS:
ENVIRONMENT:
Office environment.

PHYSICAL DEMANDS:
Dexterity of hands and fingers to operate a computer keyboard.
Seeing to read a variety of materials.
Hearing and speaking to exchange information.
Sitting or standing for extended periods of time.
Bending at the waist, kneeling or crouching to file and retrieve materials.

GENERAL REQUIREMENTS (Upon Offer of Employment):
  • The selected candidate must be fingerprinted and tested for tuberculosis prior to the start of employment.
  • The Immigration Reform and Control Act of 1986 requires verification of identity and the right to work in the United States.
  • Selected candidates must be able to perform essential functions of the position with or without reasonable accommodations.
  • Proof of college coursework or degrees indicated will be required of selected candidates.
  • All offers of employment are subject to approval by the Board of Trustees.

APPLICATION PROCESS

REQUIRED APPLICATION DOCUMENTS:

(The following required documents must be submitted electronically via the online application system.)
  1. Online District Application form at https://www.schooljobs.com/careers/sbcc
  2. Within the online application is a required supplemental question on diversity. The committee will be reviewing your answer as part of the screening process. Please take your time and answer the question thoroughly.
  3. Letters of reference are not required for this recruitment. Please do not submit reference letters within your online application.
  4. Within the online application, there is a required section to list five references. These references will be contacted if you are selected as a finalist for the position. These references should be able to critically assess your work qualifications and job performance

Additional Instructions:If you experience technical difficulties attaching any of your documents electronically, please contact Human Resources for instructions. If you do not have a scanner, there are commercial facilities available to assist you with this process. All required documents must be submitted with your electronic application by the application deadline or your application will be considered incomplete and will not be considered.

Application Procedure:To be considered for this position, a complete online application including all required application documents (listed above) must be submitted via https://www.schooljobs.com/careers/sbcc by the application deadline (please see instructions to applicants). It is important that the online District Application form (Item #1) be complete and specific to fully indicate the education, experience and other qualifications of the applicant. "See Resume" is not acceptable.

If you apply for more than one position, copies of all the required documents must be attached separately for each position. Applications and all documents submitted become the property of SBCC and are retained electronically.
Accommodation for Applicants with Disabilities:
If you are selected for an interview and need special services or facilities to participate in the interview, please contact Human Resources. Reasonable accommodation will be provided for applicants with disabilities who self-disclose.

Selection Procedure:
SBCC is an equal opportunity employer committed to nondiscrimination on the basis of national origin, religion, age, gender, gender identity, gender expression, race, ethnicity, color, medical condition, genetic information, ancestry, sexual orientation, marital status, physical or mental disability, pregnancy, military and veteran status, or because he/she is perceived to have one or more of the foregoing characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics, consistent with applicable federal and state laws. Reasonable accommodation will be provided for applicants with disabilities who self-disclose.

- EQUAL OPPORTUNITY - TITLE IX EMPLOYER

To apply, visit https://www.schooljobs.com/careers/sbcc/jobs/4768567/financial-aid-techician-categorical-position-subject-to-continued-funding

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