Scheduling Supervisor

Scheduling Supervisor

Willamette Valley Cancer Institute and Research Center are looking for a Scheduling Supervisor to join their team at their central business office in Eugene, OR. Under general supervision, this role is responsible for coordination and operation of scheduling functions. This role also acts as a liaison with physicians, patients and office staff and is responsible for development, administration and oversight of scheduling procedures for each physician, lab and chemotherapy department.

The general pay scale for this position at WVCI is $56,000-$82,000. The actual hiring rate is dependent on many factors, including but not limited to: prior work experience, education, job/position responsibilities, location, work performance, etc.

Employment Type: Full Time - 1.0 FTE (40 hrs/week)
Benefits: M/D/V, Life Ins., 401(k)
Location: Eugene, OR

• Oversees all front office functions. Recruits, hires and supervises front office staff in addition to developing and attaining performance goals and objectives. Evaluates performance and recommends merit increases, promotions, and disciplinary actions. Provides assistance and coverage for front office functions as required.
• Prepares and conducts training sessions with staff regarding coding, accurate charge entry, and other front office functions.
• Develops and maintains a professional department that assists the organization toward its goal of improving cost-effectiveness of health care delivery.
• Acts as liaison between physicians, administration, and business departments.
• Coordinates office procedures with front office, medical staff, and billing office to ensure smooth flow of information within departments.
• Participates in the completion of month-end close checklist for all assigned items to ensure meeting or exceeding corporate timelines.
• Implements and complies with Company Reimbursement Policies and Procedures to maximize efficiency.
• Reviews all attorney requests and records to ensure proper authorization has been obtained and all documentation is present.
• Oversees insurance verification process, in addition to patient financial counseling to ensure patients are apprised of financial obligations.
• Ensures that authorizations are obtained in a timely manner.
• Reviews posting of charges from encounter forms and hospital charges within 24 hours. Reviews daily encounter forms for completeness and accuracy, following up with appropriate person(s) to obtain complete information.
• Maintains knowledge of current health care and billing trends and practices.
• Supervises the daily activities of front office staff.

• High school diploma or equivalent.
• Seven years of medical office experience.
• Minimum of one year of supervisory experience.
• Knowledge of governmental, legal and regulatory provisions related to collection activities.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requires prolonged sitting, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient tooperate a keyboard, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing and vision correctable to 20/20. Requires occasional lifting of up to 30 pounds.

The US Oncology Network is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.