Medical Assistant
Temporary Employment Program Job Summary The anticipated duration of this assignment is approximately 3 months.
This position offers the opportunity to work in the clinic and infusion areas within a thriving community cancer practice.
Under supervision of the Administrative Nurse, guided by policies and procedures of the Ambulatory Services, and in collaboration with the Clinical Nursing Staff, the Hospital Assistant III (Medical Assistant) assists in the delivery of care to patients in multiple Cancer Center ambulatory group practices. This position supports the Cancer Services and Ambulatory Services and Infusion Unit. Work includes a variety of personal care and nursing procedures including assuring positive care outcomes. They will perform assigned patient care and laboratory procedures in support of the specialty care services provided to patients within the practices. They are required to learn and be able to assist in all Cancer Center specialty practices. They are required to adhere to the Telephone and House Standards as adopted by the Medical Center. This position requires the flexibility to work evenings, weekends and Holidays.
Key Responsibilities:
Clinical Practice & Documentation:
* Validate, obtain, and document patient-reported information and vital signs.
* Follow safety, environment, and infection control standards.
* Perform routine clinical functions (e.g., vital signs, pain screening, chief complaints).
* Assist with medication reconciliation and exam/procedure preparation.
* Document interpreter use and coordinate interpreting services.
* Procedure Assistance & Sterile Processing:
* Perform sterile processing (e.g., Cidex OPA) and maintain logs.
* Assist in complex medical procedures (e.g., Laser, TRUS, Colposcopy).
* Act as a chaperone for medical providers.
Patient Care & Infusion Services:
* Float between Cancer Center Adult Infusion Services.
* Transport patients and monitor patient flow.
* Obtain specimens, perform Point of Care Testing, and conduct simple lab procedures.
* Update mandatory logs (e.g., temperature, disaster cabinet, crash cart).
* Offer care items (e.g., juice, blankets) and manage inventory.
Administrative Support:
* Complete referrals and obtain authorizations from insurers.
* Assist with patient communications and ensure timely clinical activities.
* Comply with infection control, safety, and clinical practice policies.
* Team Collaboration & Communication:
* Coordinate patient care and address patient care issues.
* Maintain professional telephone communications and notify providers of delays.
* Share pertinent information with the health team and offer improvement suggestions.
* Assist patients with issues using conflict management skills.
* Electronic Health Record (APEX) Utilization:
* Document vital signs, patient history, and medications.
* Order and sign Point of Care Tests (POCT) under protocol.
* Enter and "pend" orders, open medication refill encounters, and schedule testing.
Operations Maintenance:
* Maintain clean, well-stocked exam rooms and lab.
* Order supplies and ensure proper lab equipment maintenance.
* Handle biohazard and chemotherapy waste removal.
* Schedule complex procedures and coordinate services.
* Assign and ensure coverage of clinic duties.
* Quality Improvement & Customer Service:
* Participate in QI initiatives (e.g., wait time studies, outcome data collection).
* Adhere to infection control and equipment sterilization procedures. The final salary and offer components are subject to additional approvals based on UC policy. To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search (https://tcs.ucop.edu/non-academic-titles) Please note: An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role. For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range. To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html Department Description UCSF's Temporary Employment Program (TEP) recruits and hires temporary employees for immediate clerical and technical support services to UCSF Departments and various off-campus locations. UCSF departments deploy temporary employees to work on special projects, fill in for regular employees who are on vacation or leave, or to temporarily fill a vacant position during recruitment. Frequently temporary employees become successful candidates for career and limited appointment positions. Required Qualifications
- Ability to be flexible and orient between Mt. Zion and Mission Bay UCSF campuses
- All candidates must meet at least one of the following criteria:
- Certificate of training or graduation from an accredited MA, Home Health Aide, PCA, CNA, dental or paramedic program or college degree in a related field such as community health, infectious disease, public health or health education and 6 months of relevant experience
- 2 years of relevant experience as a Medical Assistant in a hospital or medical practice
- BLS/CPR Certification
Preferred Qualifications
- Prior experience in a healthcare setting working in an oncology practice
- Experience with insurance verification, medical record data abstraction, medical assisting, or patient financial services strongly preferred.
- Degree from accredited medical assisting school.
- Bi-lingual or multi-lingual capability (Spanish, Cantonese, Russian) strongly preferred.
- Current State of California Phlebotomy Certification (CPT1)
License/Certification
- Current American Heart Association CPR/BLS Certification
About UCSF The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells. Pride Values UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.
In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu
Join us to find a rewarding career contributing to improving healthcare worldwide. Equal Employment Opportunity The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Job Code and Payroll Title 009251 HOSP BLANK AST 3 Job Category Administrative Support, Temporary Employment Bargaining Unit American Federation of State, County and Municipal Employees - Patient Care Technical Unit (AFSCME-EX) Employee Class Temporary Employment Location San Francisco, CA |
University of California - San Francisco Campus and Health
Jan 18, 2025