Temporary Associate Administrative Assistant - Social Services

Position Description

Supporting the community and providing services to Anoka County residents is just the beginning for the Social Services and Behavioral Health and Housing Department. Commitment to quality, person-driven and individualized services is our passion.

The Anoka County Community Social Services Department is recruiting for an Associate Administrative Assistant in the Long-Term Services and Supports (LTSS) area. In this position, you will play a vital role in supporting the LTSS team members by representing the department as the first point of contact. As an Associate Administrative Assistant, you will have the opportunity to assist members of the community as the initial connection to resources and programs, paperwork and applications, and questions related to services provided by the department.

This is a temporary, non-exempt, on-site position.

Pay & Benefits

• Starting Salary: $42,619 to $50,065 ($20.49 to $24.07 per hour).

• 2025 Anoka County Salary Schedule Grade 26: $42,619 to $57,512 ($20.49 to $27.12 per hour).

• Advancement/professional development opportunities.

Work Location

• This position will work at the Anoka County Government Center, located at 2100 3rd Ave, Anoka, MN 55303.

• Expected work hours are Monday - Friday, 8:00 a.m. - 4:30 p.m.

Job Duties and Responsibilities
These examples are not all inclusive and are intended to be illustrative of primary responsibilities of an Anoka County Associate Administrative Assistant.

• Be the first point of phone/email/fax for residents, professionals, and community members to learn more about services or direct to other county departments/community resources as requested.

• Schedule interpreters for MnCHOICES Assessments for residents who use bilingual languages.

• Utilize multiple electronic computer programs/platforms such as Outlook, Word/Excel/pdf, Webex, SSIS, MMIS, RightFax, and others as needed and/or requested to research information, obtain, and convey information necessary for appropriate opening/closing of cases.

• Scan, copy, fax, email, and file all documents/forms necessary for unit and department.

• Create forms, minutes, notes, brochures, and other project requests.

• Assist other units and departments with administrative duties and act as back up coverage when requested.

• Attends and participates as a cooperative member of a diverse team in county meetings, trainings, and continuing education.

• Help to create community partnerships and attend community outreach/education events.

Qualifications and Requirements:

Minimum Knowledge, Skills, and Abilities Needed

• Requires a high school diploma.

Preferred Knowledge, Skills, and Abilities Needed

• Two years or more of full-time (2,080 annual hours) job-related experience in office support or customer service working in a call center or in a reception environment.

• Effectively, positively, and professionally communicate and interact with the public that have diverse life experiences.

• Computer skills, such as Microsoft Word, Excel, and Outlook.

• Maintain confidentiality and comply with federal, state, and county rules and regulations.

Physical Demands and Work Conditions

• Standard office environment.

• Vision abilities required by this job include close vision, distance vision, and the ability to adjust focus, such as to work on computers.

• Hearing abilities required for general and phone communication, signals, and machine sounds.

• Alternating between sitting, standing, and walking daily. Occasional crouching and kneeling as required to perform job responsibilities.

• Frequent wrist and finger manipulation to complete computer work.

• Occasional lifting of 10-20 lbs.

• Equipment used includes computers, phones, and standard office equipment.

• Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions.

Selection Process

It is important that your application show all the relevant education and experience you possess. This information will determine which candidates will proceed in the selection process. A submitted application is also used to verify the answers to any supplemental questions.

Pre-employment Requirements

Anoka County has determined that successfully passing a pre-employment criminal/driving background check, drug screen and DOT physical, and/or other qualifications checks may be necessary for certain positions. Applicants may be required to sign an informed consent form allowing the County to obtain to conduct such screenings and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position.

About Anoka County

As the fourth largest county in Minnesota, we depend on the diversity, dedication, determination, and innovation of our employees. We offer a wide range of career opportunities for people with a variety of personalities, abilities, knowledge, and life experiences who can come together for the single purpose of serving Anoka County's 369,000 citizens in a respectful, innovative, and fiscally responsible manner. If your career aspirations resonate with our mission, we invite you to Find Your Path with Anoka County!Hear from other Anoka County employees here.

Commitment to Affirmative Action and Equal Opportunity Employment

Anoka County is committed to the principles of our Affirmative Action Plan and Equal Employment Opportunity. It is the policy of Anoka County to recruit, hire, train, and promote persons in all job titles, without regard to race, color, creed, religion, sex (including pregnancy and gender identity), national origin, marital status, genetic information, status with regard to public assistance, physical ability, sexual orientation, or age except where such status is a bona fide occupational qualification. It is the policy of Anoka County to make employment decisions in a manner that will further our Affirmative Action Plan and Equal Employment Opportunity.

If you require accommodations or have any other questions regarding this job posting, please call the Anoka County Human Resources Department at 763-324-4300 and reference the posting title and number. If you have questions about the hiring process, please visit: http://www.anokacountymn.gov/er-faq

Anoka County is an Equal Opportunity Employer, please see our EEO policy: https://www.anokacounty.us/401/Diversity-EEO