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Peer Recovery Coach | Certified Peer Support Specialist | Full Time NOC Weds-Sun | Mental Health 611

Telecare Corporation
dental insurance, paid time off, paid holidays, 401(k), company vehicle
United States, California, Riverside
Jan 17, 2025
Description

We have over 300 Peer roles at Telecare. We value this lived experience and this is what we are trying to grow within the organization. We have a career ladder specific to our Peer Workforce.

What You Will Do to Change Lives

The Peer Recovery Coach I engages, inspires, and facilitates meaningful conversations with members served that assist the members to explore, create, and meet their own recovery goals. Peer Recovery Coaches provide consultation to the team to promote and reinforce Telecare's Recovery Culture as defined by the Telecare Recovery Centered Clinical System (RCCS) in which each member's point of view and preferences are recognized, understood, respected, and integrated into services and self-help programming. Additionally, Peer Recovery Coaches respond to critical situations with high-level engagement and de-escalation skills which support a least restrictive environment for members served experiencing an emergency related to a mental health/addiction challenge.

Shifts Available: Full-Time | NOC | 11:00 pm -7:30 AM | Wednesday - Sunday

Expected starting wage range is $21.00 - $21.58. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.

What You Bring to the Table (Must Have)

* High School Diploma or GED required

* Peer Certification must be obtained prior to hire and maintained throughout employment

o California: obtain Medi-Cal Peer Support Specialist Certification through CalMHSA prior to hire date and maintained throughout employment.

o Oregon: obtain Traditional Health Worker (THW) Certification through OHA as a Peer Support Specialist or Peer Wellness Specialist prior to hire date and maintained throughout employment.

o Washington: obtain Certified Peer Counselor (CPC) through HCA prior to hire date and maintained throughout employment and certified by the Department of Health (DOH) as an Agency Affiliated Counselor (AAC) within 60 days of employment.

o Arizona: obtain Peer and Recovery Support Specialist (PRSS) certification through AHCCCS prior to hire date and maintained throughout employment.

* One (1) year or part-time equivalent of experience supporting members served with behavioral health challenges

* For Los Angeles County CRT: Experience must be one (1) year or part-time equivalent of experience supporting individuals with mental disabilities

* Experience as a beneficiary of the public Behavioral Health system of care

* Successful completion of Peer Support Training or Peer Employment Training.

* Valid and current driver's license, and personal vehicle insurance with your name listed as a driver.

* Willingness to use the company vehicle to drive clients to appointments and groups, etc.

What's In It For You*

* Paid Time Off: For Full Time Employee it is 16.7 days in your first year

* Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift)

* Free CEUs, free Supervision for BBS Associate License, coaching and mentorship (CA/AZ/NE)

* Free CEUs, coaching and mentorship (WA/OR)

* Online University Tuition Discount and Company Scholarships

* Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan

* For more information visit: https://www.telecarecorp.com/benefits

Join Our Compassionate Team

Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.

[INSERT PROGRAM DESCRIPTION]

EOE AA M/F/V/Disability

*May vary by position and location

Full Job Description will be provided if selected for an interview.

Peer Support Specialist, Peer Recovery, Peer Employment Training, PET

If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.

POSITION SUMMARY

The Peer Recovery Coach I engages, inspires, and facilitates meaningful conversations with members served that assist the members to explore, create, and meet their own recovery goals. Peer Recovery Coaches provide consultation to the team to promote and reinforce Telecare's Recovery Culture as defined by the Telecare Recovery Centered Clinical System (RCCS) in which each member's point of view and preferences are recognized, understood, respected, and integrated into services and self-help programming. Additionally, Peer Recovery Coaches respond to critical situations with high-level engagement and de-escalation skills which support a least restrictive environment for members served experiencing an emergency related to a mental health/addiction challenge.

QUALIFICATIONS

Required:

* High School Diploma or GED required

* Peer Certification must be obtained prior to hire and maintained throughout employment

o California: obtain Medi-Cal Peer Support Specialist Certification through CalMHSA prior to hire date and maintained throughout employment.

o Oregon: obtain Traditional Health Worker (THW) Certification through OHA as a Peer Support Specialist or Peer Wellness Specialist prior to hire date and maintained throughout employment.

o Washington: obtain Certified Peer Counselor (CPC) through HCA prior to hire date and maintained throughout employment and certified by the Department of Health (DOH) as an Agency Affiliated Counselor (AAC) within 60 days of employment.

o Arizona: obtain Peer and Recovery Support Specialist (PRSS) certification through AHCCCS prior to hire date and maintained throughout employment.

* One (1) year or part-time equivalent of experience supporting members served with behavioral health challenges

* For Los Angeles County CRTs experience must be one (1) year or part-time equivalent of experience supporting individuals with mental disabilities

* Two (2) years' full-time experience, or part-time equivalent, working in a mental health program serving persons with severe and persistent mental disabilities, or a bachelor's degree with a major in psychology, social work or behavioral sciences

* Experience as a beneficiary of the public Behavioral Health system of care

* Must be at least 18 years of age

* Must be CPR, First Aid, and Crisis Prevention Institute (CPI) certified (hands-on course) on date of employment or prior to providing direct client care and maintain current certification throughout employment

* All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver's license, a motor vehicle clearance and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual, or local requirements may apply

Preferred:

* Demonstrated ability to perform at a consistently high level as a support worker in a healthcare field

* Bi-lingual/Bi-cultural

ESSENTIAL FUNCTIONS

* Demonstrates the Telecare mission, purpose, values and beliefs in everyday language and contact with internal and external stakeholders

* Draws upon own personal recovery experience with mental/addiction challenges as a basis for engagement as a peer with members served and to validate members' own lived experiences

* Consistently utilizes recovery language and a strength-based approach to assist members served to reach their fullest potential

* Participates in the planning, organization and co-facilitation of Recovery Centered Clinical Service (RCCS) materials, self-help and recovery education groups

* Provides education and expertise from the perspective of a person with lived experience of mental illness to the team concerning various mental health/addiction recovery experiences

* Travels locally to provide outreach to members served in the community

* Participates in verbal de-escalation and physical interventions in emergent situations and is willing and able to assist other staff as needed to maintain a safe, healing environment for all

* If employed at Inpatient program, must assist with restraint of members served in the event of assaultive behavior and pass assault crisis/crisis prevention training

* If employed at Outpatient program, must evade members served in the event of assaultive behavior and pass assault crisis/crisis prevention training

San Diego Mobile Crisis Response Team (MRCT)

* San Diego Mobile Crisis Response Team (MCRT) provides onsite support to persons in crisis

Duties and responsibilities may be added, deleted and/or changed at the discretion of management.

SKILLS

* Knowledge of recovery focused, strengths based work in mental health/addiction recovery

* Be willing to seek to understand members' unique circumstances, personal preferences and goals and incorporate them into daily work as well as any needed crisis response to help the member regain a sense of control

* Have a strong understanding of recovery and resilience, the value of partnerships with members and member choice, and the balance between protection from harm and personal dignity

* Strong knowledge of relevant community resources and methods for accessing them

PHYSICAL DEMANDS

The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The employee is occasionally required to stand, twist, squat, kneel and lift and carry items weighing 25 pounds or less as well as to frequently sit, walk, reach, bend and do simple and power grasping. The position requires manual deviation, repetition and dexterity.

REGIONAL FLOAT POOL

Regional Float Pool employees work assigned shifts in multiple program types with unique licensing requirements, settings, and populations and is required to adapt quickly and work effectively with multiple staff teams and staff functions and roles. This requires individuals to adapt to various documentation requirements and platforms.

REGIONAL FLOAT POOL QUALIFICATION

In addition to the basic qualification requirements the following qualifications must be met:

* Experience providing direct care support in multiple program types and various populations

* Demonstrated knowledge of program types, licensing and documentation requirements

* Experience in multiple documentation software or platforms

* Must be willing to work at any assigned shift at any program in designated region

REGIONAL FLOAT POOL ESSENTIAL FUNCTIONS

In addition to the basic essential functions the following functions are required

Reports to any region program as assigned to fill scheduling needs

EOE AA M/F/V/Disability

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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