Outlook Support Analyst
TEKsystems | |
$25.00 - $40.00 / hr | |
life insurance, sick time, 401(k), retirement plan | |
United States, Texas, Irving | |
Jan 17, 2025 | |
*TEKsystems is looking for Outlook Support Analyst for one of our top clients in the Dallas area in a fast paced environment. They offer stability, growth, updated technology and more. See the top skills & job description below.* *Top Skills*
1. Support of Outlook complex tickets 2. Supporting Webex, Sharepoint and Teams tickets 3. working with different teams for collaboration *Job Duties* Responsible for Messaging and Collaboration supported applications to include Outlook, Sharepoint, web conferencing (WebEx), Instant Messaging (Lync/Skype, Group Chat) as major focus. Manages the integration of email with other systems such as mobile device and other unified communication technologies. - Administers the Messaging and Collaboration user accounts in the enterprise by creating user ids, effecting user name changes and moves, maintaining group lists, and removing terminated user ids (must adhere to regulatory requirements when needed) - Assumes the leadership role in the resolution of complex technical issues (SME) - Consults with application developers on issues related to the impact of applications - Coordinates with application developers and project managers to deploy worldwide enterprise solutions/applications (tasks to include but not limited to testing and documentation) - Provides technical expertise to internal IT groups and provide feedback and recommendations to management for service level and environment optimization - Protects the overall security of the messaging environment through the administration of access control lists, security measures and certification of external organizations - Provides training to users, junior technicians and other IT personnel o Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available *life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *if you are interested please apply for this role!* *Pay and Benefits* The pay range for this position is $25.00 - $40.00 Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type* This is a hybrid position in Irving,TX. *Application Deadline* This position will be accepting applications until Jan 29, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. |