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Client Marketing Manager

GEODIS
vision insurance, 401(k)
United States, Tennessee, Brentwood
Feb 18, 2025
Description

Manager Client Marketing

Who We Are:

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.

Your role on the team:



  • Retention Strategy Leadership: Develop and oversee comprehensive client retention strategies,


focusing on reducing churn, increasing client lifetime value, and enhancing satisfaction.



  • Lifecycle Management: Lead targeted campaigns for high-value accounts in collaboration with


client services and marketing teams, driving engagement and revenue growth.



  • Data-Driven Decision-Making: Analyze client data, feedback, and engagement metrics to refine


retention programs and identify upsell and cross-sell opportunities.



  • Cross-functional Collaboration: Work closely with client services, marketing, sales, and insights


teams to align marketing efforts with client needs, feedback, and product offerings.



  • Team Leadership: Manage and mentor the client marketing team, setting clear goals and


ensuring successful execution of retention initiatives.



  • Serves as liaison with outside agencies & vendors
  • Other duties as required and assigned
  • As required and assigned
  • Supports GEODIS' programs for Safety, Health, Environment, Quality , Ethics, Compliance, CSR and Sustainability


What you need: (requirements)



  • Bachelor's degree in marketing or related field from a 4-year college or university preferred
  • MBA (or equivalent) preferred
  • Minimum of 5 to 7 years marketing management experience
  • Proven track record of leading successful client retention and growth programs at a level,


particularly in a B2B environment



  • Strong analytical & critical thinking skills
  • Strategic thinker with strong project management skills and the ability to prioritize and execute


complex initiatives.



  • Experience working within a 3PL, Supply Chain, or Logistics organization preferred


Bonus if you have: (Preferred requirements)



  • Ability to read, analyze, and interpret financial reports, general business periodicals, professional


journals, technical procedures, or governmental regulations



  • Ability to quickly learn new information and effectively present it in written and visual forms of


communication



  • Ability to effectively present information and respond to questions from groups of managers,


customers, and the general public



  • Ability to effectively manage multiple projects simultaneously, working both independently and as


a team member



  • Ability to build excellent working relationships to attain goals
  • Ability to manage ambiguity and help cross-functional teams to deliver superior customer


experience



  • A team player who loves to collaborate with cross-functional and regional teams.
  • Excellent written and verbal communicator with strong project management skills


What you gain from joining our team: (benefits)



  • Access wages early with the Rain financial wellness app.
  • Free telemedical access to doctors and therapists through FirstStop Health available first day of employment!
  • Health, dental, and vision insurance after 30 days of employment
  • 401k match
  • Paid maternity and paternity leave
  • Access to career development, employee resource groups, and mentorship programs
  • Employee discounts
  • Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
  • Free financial wellness programs
  • Daycare discount program
  • Opportunities to volunteer and give back to your community.
  • + more!


Join our Team!



  • Visit our website at workatGEODIS.com and chat with our virtual recruiter, Sophie, to fast-track your way to an interview.


OR



  • Text DELIVER to 88300 to Apply1

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