Float Assistant Branch Manager

POSITION: FLOAT ASSISTANT BRANCH MANAGER

Summary:

At Cambridge Savings Bank, our purpose is to have a positive impact on our customers, employees, and community's financial well-being. We are committed to exceeding expectations and having a strong commitment to diversity and inclusion. As an Assistant Branch
Manager, you will be working with the Branch Manager to lead and inspire a
Branch team focused on driving performance, delivering exceptional customer
experience, and maintaining a positive work environment, helping them develop
their skills and grow within the organization. In this role, you will play a
crucial part in influencing the teams' execution of the Bank strategy,
operational excellence, bank policies and regulations. You will foster a
collaborative culture that values teamwork and partnerships with internal
departments to provide a seamless experience for our customers and colleagues. By
leveraging innovative banking solutions, offering outstanding service, and
continuously deepening our relationships with both consumer and business
customers, you will be instrumental in upholding our brand promise: treating
every customer as if they were our only customer.

Key Result Areas:

• In collaboration with the Branch Manager model, lead,
  coach and the team to develop and exceed organizational goals. Provide advisement and training
  opportunities when appropriate.
• Consistently demonstrate and lead the team to deliver outstanding
  customer experience and create an environment that encourages the team to deepen
  the customer relationship and find solutions.
• In collaboration with the Branch Manager, create an
  operationally strong environment in the branch, ensuring adherence to
  policies and procedures and risk/audit expectations.
• Foster a respectful work environment and further a
  culture of inclusion by building connections using the tools of listening,
  compassion and understanding.
• Engage with the community and encourage volunteerism
  focusing on the needs of the community as needed.
• Perform additional
  duties as
  required.

Qualifications:

• Associates degree preferred.
• 2 to 4 plus years of
  management experience preferred.
• 3 years of customer service
  experience with proven record of sales success
• Attention to detail.
• Ability to work
  independently, take accountability for actions, manage competing
  priorities, and make quick, high-quality decisions.
• Leadership, communication,
  and interpersonal skills, with the ability to interact with diverse
  groups.
• Ability to
  work branch hours, engage in after-hours events, including weekends and
  evenings, and travel to and work at other branches, as needed.

The above description covers the most significant major responsibilities but does not exclude other occasional responsibilities and accountabilities, the inclusion of which would be in conformity with the major purpose of this job.

Location:

Arlington Center - Arlington, Massachusetts

About Cambridge Savings Bank:

Cambridge Savings Bank is a full-service banking institution with $7 billion in assets. As a mutual bank, CSB is committed to improving the quality of life of our employees, customers, and the communities we serve. One of the oldest and largest community banks in Massachusetts, Cambridge Savings Bank offers a full line of individual and business banking services across a robust Massachusetts-based branch network and through digital banking solutions for commercial, small business and consumer customers. In March 2023, Kroll Bond Rating Agency affirmed CSB's investment-grade rating, reinforcing the bank's position as a reliable business lender. To learn more about how CSB can meet your needs, visit us at cambridgesavings.com, or better yet, come meet us to help you make the most out of your banking relationship. Member FDIC. Equal Housing Lender. NMLS # 543370.

Cambridge Savings Bank is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.

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