Restaurant Manager

Summary

This is a unique opportunity to work outdoors close to some of the country's most popular national parks. The Restaurant Manager assists the General Manager of Food and Beverage with all onsite food & beverage operations including, but not limited to, restaurant, catering, bar, micro-market, and coffee. The Restaurant Manager will assist with forecasting, planning, and managing all F&B orders, supervise team members, and track and oversee departmental finances. The goals of the Food & Beverage Department are to maximize sales and revenue, drive guest satisfaction, and create high levels of employee engagement. The Restaurant Manager will serve as a Manager on Duty for the Restaurant and should be willing to learn and support all aspects of Under Canvas operations.

Competencies

• Effective Communication
• Adaptagility
• Fostering Learning and Development
• Inspiring Others
• Planning and Organizing
• Decision Making
• Initiative

Key Responsibilities

• Thrive in a high-volume restaurant environment
• Regularly execute a smooth dining experience through management the floor during service, expediting tickets, and maintaining a presence in Front of House and Back of House
• Face challenges with resourcefulness and positive attitude
• Think critically to respond and react quickly to ever changing situations on property
• Establish and clearly communicate goals and expectations using strong interpersonal skills
• Professional in all internal and external communications
• Possess confidence in making decisions for health of the operation
• Resolve guest and team member issues quickly and efficiently
• Interview and hire team members

• Identify opportunities and create action plans to enhance and optimize food & beverage operation
• Able to run the department and work independently with minimal oversight
• Establish and maintain relationships with local businesses and communities
• Be growth oriented
• Assist with evaluating, developing, and reporting on NPS and eNPS action plans
• Monitor financial performance to drive business decisions
• Lead and support team members in individual growth and career advancement plans to contribute to our internal leadership pipeline
• Create positive work environment that is guest-focused
• Ensure that all SOPs and expectations are implemented and maintained
• Collaborate with other members of management
• Prioritize tasks effectively
• Participate in camp level and company-wide meetings
• Submit high quality work products in a timely manner
• Other duties as assigned

Preferred Qualifications

• High School Diploma or GED
• Current Food Safety Manager certification
• 2+ years of Food & Beverage experience in a fast-paced, results-driven environment

• Previous culinary experience preferred
• Knowledge of federal food safety standards
• Track record of managing profitability through proper staffing, effective control of food, beverage, and labor costs and achieving budgeted targets
• Willingness to assist in all roles to support the operation - Ex: working the line, processing guest transactions
• Able to demonstrate sound judgement, follow direction, and take decisive, appropriate action
• Willingness to learn and embrace company policies, practices and procedures, including emergency and safety procedures
• Must have strong organizational skills to execute and prioritize multiple tasks
• Strong influencing skills and ability to inspire teams
• Wiliness to travel to support in Task Force Roles as needed

Additional Information

• Ability to lift 30lbs independently; all lifts over 31 lbs. require assistance from a co-worker
• Ability to work outdoors for long periods of time, including during extreme heat and cold or weather events
• Able to stand and move for long periods of time
• This position is contingent upon the satisfactory completion of a motor vehicle records check, if requested by Under Canvas.

COMPENSATION AND BENEFITS:

Under Canvas strives to provide a comprehensive benefits and compensation package that addresses the needs of our team members. In addition, they can participate in:

Health Insurance Heavily discounted tents for Under Canvas family and friends stays Bar N Ranch lodge and cabin discounts Industry discounts for outdoor brands Lifestyle partner brand discounts

Under Canvas is an Equal Employment Opportunity Employer who prohibits discrimination, harassment, and retaliation of any kind.

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under Canvas.