Description
Case Manager - Mobile Response Unit - PRN AllHealth Network is currently looking for a qualified experienced Case Manager to assist clients with complex issues and link clients with mental health resources. As a team we strive every day to nurture growth and recovery by caring for each other, our clients, and our future. Job Description: Case Manager - Mobile Response Unit - PRN
- In partnership with a medical clinician, responding to 911/988 calls.
- The MRT Case Manager (MRTCM) will work with their partner to divert mental health, substance use, and medical emergencies from law enforcement response when legal intervention is unnecessary.
- Will safety plan, determine needs (housing, food, medications, psychiatric services, medical issues etc.), and navigate relevant mental health, substance use, and medical resources.
- Improve client satisfaction and related health outcomes through delivery of person-centered treatment planning and collaborative care
- Utilize key concepts of recovery including client choice, empowerment; hope, creating meaningful activity, advocacy and consultation with key supports, to facilitate client centered care that will help individuals achieve their personal goals.
- Work closely and collaborate within a team-based model, to include law enforcement, to ensure effective and efficient delivery of care coordination and case management services within the community.
- Provide and recognize an environment conducive to safety for self, partner, patients and others in responding to calls.
- Complete all required care planning and assessments to guide care delivery.
- Provide and document clinical care interventions to meet regulatory standards and/or contractual requirements.
- Accurate and timely documentation of interactions and any subsequent follow-up services. This includes record keeping required by funding sources and AllHealth Network.
- Coordinate care with the Co-Responder Program's Case Managers, Co-Responders and other AllHealth programs as appropriate and available based on client needs.
- Administer outcome and assessment tools to assist with identifying client needs, progress through treatment and development of care plans. Utilize professional judgment and critical thinking to assist the client in overcoming barriers to goal achievement
- Provide service interventions that may include; skill building, resource linkage, motivational interviewing, care coordination, supporting a transition to or from a higher level of care.
- Act as a client advocate and a liaison between internal and external providers, and community resources to seamlessly integrate and coordinate services.
- Make referrals to community-based organizations and resources that are consistent with the identified needs of the client.
- Positively contribute to the financial health of the organization by ensuring delivery of billable services and utilizing, monitoring and collecting data for decision making and program improvements.
- Maintain a positive, ethical, and professional working relationship with community, government agencies, and other professionals.
- Enhance professional growth and development through participation in specialized training.
- Follow all AllHealth Network policies and procedures.
- Perform other duties as required within the scope of the position and the experience, education and ability of the employee.
Qualifications:
- Bachelor's degree in a health/behavioral health related area of focus such as social work, psychology, sociology
- Minimum of 2 years of related experience with diverse populations in a physical and/or behavioral health setting
- Experience in case management, care coordination, and/or community health required
Skills/Knowledge:
- Complete Co-Responder/Case Manager Safety training (environmental safety, situational awareness, self-defense, first-aid) within six months of hire.
- Complete 40-hour CIT Officer Training within six months of hire.
- Proficient in assessment, evaluation, interpretation of behavioral health info, and care planning.
- Knowledgeable in case management concepts, principles, and strategies.
- Familiar with community resources, treatment options, funding, and special programs.
- Proficient in PC software: Word, Excel, PowerPoint, and other systems.
- Strong written and oral communication, decision-making, problem-solving skills, and time management.
- Excellent interpersonal skills; able to work independently and as part of a team.
- Remain calm in high-stress situations; unaffected by loud noises and flashing lights.
- Read and understand GPS, street signs, and address numbers.
- Effective communication via writing, verbal, telephone, and radio.
- Valid driver's license and good driving record required.
- Able to lift, carry, and manage equipment in mobile response van.
Must possess own transportation, have a good driving record, a valid driver's license, and proof of insurance. Shift/Location: PRN position picking up shifts that occur Monday - Friday Littleton, CO Pay Rate: $27 an hour The base salary range represents the low and high end of the AllHealth Network salary range for this position. Actual salaries will vary and may be above or below the range based on various factors including but not limited to experience, education, training, merit, and the ability to embody the AllHealth Network mission and values. The range listed is just one component of AllHealth Networks' total compensation package for employees. Other rewards may include short-term and long-term incentives as well as a generous benefits package detailed below. Benefits & Perks: First, you would be joining one of Denver's Top Places to Work! We are honored to receive this amazing award, and we know it is recognition from our engaged staff who believe they are taken care of, listened to, and believe they are part of something bigger. Our facility is approved by the Colorado Health Service Corps (CHSC), and we offer our employees the opportunity to participate in our Loan Repayment Program. Additionally, we provide a comprehensive compensation and benefits package which includes:
- Positive, collaborative team culture
- Competitive compensation structure
- Medical Insurance, Dental Insurance, Basic Life and AD&D Insurance, Short- and Long-Term Disability Insurance, Flexible Spending Accounts
- Retirement Savings 401k, company match up to 50% of the first 6% contributed
- Relocation Assistance/Sign-On Bonus
- Excellent Paid Time Off & Paid Holidays Off
- Additional Benefits
Please apply and you will be joining the amazing mission to be the most impactful growth and recovery provider with communities that need us most.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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